Melody Atef Fahmy

• Drove projects from conception to completion.
• Created and drove culture-promoting activities throughout business.
• Created, planned and maintained policies and procedures.
• Established and maintained relationships with key stakeholders.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
• Managed full cycle of recruiting, hiring, and onboarding new employees.

• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 30 new employees.
• Liaised between multiple business divisions to improve communications.
• Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
• Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
• Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
• Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
• Developed and delivered special events for company employees.
• Managed full cycle of recruiting, hiring and onboarding new employees.
• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.

• Conceived and executed Company HR strategy.
• Planned and executed fun all-company activities including quarterly celebrations, retreats, and cultural exchanges.
• Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for employees.
• Implemented company programs including give-back days and continuing education.
• Handled any and all employee relations issues utilizing best practices.
• Balanced employment policies with our fast entrepreneurial environment.
• Created effective job postings and screened candidates.
• Performed phone screens regularly to attract new talent and lead hiring efforts.
• Monitored and handled all employee claims, including performance-based and harassment incidents.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 46 new employees.
• Developed succession plans and promotion paths for all staff.
• Collaborated with legal and compliance teams to review paperwork.
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
• Followed workflow closely to assess effectiveness and make proactive changes to meet changing demands.
• Led and provided direction for human resources team of 3.
• Collaborated with cross-functional departments to create, manage and maintain automated reporting.

• Responsibility for recruiting staff for organization and contributing to space planning.
• Administered various human resource plans and procedures for all organization personnel.
• Improved manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.
• Designed organization chart and workflow process.
• Handled employee relations counseling, outplacement counseling and exit interviewing.
• Developed employee-oriented company culture that emphasizes quality, continuous improvement, and high performance.
• Maintained employee friendly environment in organization.
• Monitored and handled all employee claims, including performance-based and behavioral based issues.

• Supported efforts to optimize employee diversity and inclusion to enhance performance management and retention.
• Created and updated candidate tracking spreadsheets using Breezy software.
• Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
• Reported recruitment bi-weekly activities for 3 job openings.
• Acted as staff member advocate, encouraging and supporting People & Operations Manager to identify and resolve conflicts.

• Screened 1000 CV for graduate program called "Ignition". and calling, examining and interviewing candidates.
• Conducted phone interviews for potential candidates.
• Coordinated schedule for English test and supported HR Manager in behavioral interviews.

• Responsible for auditing Teller activities and performance for 2 different branches.
• Reported different issues to the Internal Auditing department regarding wrongly held activities.

• Resolved problems, improved operations and provided exceptional service.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Carried out day-day-day duties accurately and efficiently.

• Responsible for a group of 10 kids in summer school and helping them in the summer homework.
• Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
• Kept classroom organized, clean, and safe for all students and visitors.