Experienced FMCGs projects lead with a proven track records of achievements and multinational extensive experience delivery. I have built a solid network expertise with a specific focus across many sectors including the integration process of Coca- Cola Hellenic in Egypt. I am able to collaborate with senior stakeholders, governmental authorities and lead project teams. I am capable to deliver an ultimate business focus results on time and within budget.
Overview
24
24
years of professional experience
Work history
Records Management lead
COCA-COLA HBC
Cairo, Egypt
02.2023 - Current
Master CRM project (Coolers Records Management) with commercial team, defined by legal function in terms of contracts' records and regions' allocation during the company integration phase.
Schedule project budget and contract review with stakeholder and commercial team.
Define project objectives, success criteria, and deliverables in collaboration key stakeholders.
Execute project plans and ensuring that all project activities are properly sequenced and resourced.
Facilitate regular project status meetings and other communications forums as needed.
Prepare and distribute accurate and timely project reports and presentations required.
Track audit observation points for Anti-bribery & Code of Conduct(ABAC)( COBC) policies and regulations.
Manage 3rd parties' system entry via "Exiger" system for due diligence & compliance matters.
Tracking outstanding cases of (employees/customers) litigations transferred to legal with the external counsel.
Monthly collaboration with audit team to track litigation outstanding cases.
Main focal point of communication with legal external counsel to finalize pending cases.
Implement monthly team KPIs.
BUSINESS EXECUTIVE & PA TO CEO
ADVANSYS
09.2022 - 02.2023
Master collaboration with INTRA group companies in terms of monthly meetings.
Main executive members' support in reviewing their annual budget.
Support in KPIs & KBRs implementation.
Cooperate marketing team in various media activities and events.
Attending board meetings for actions done & follow ups.
Manage UK/US visas renewal along with relevant processes.
BUSINESS EXECUTIVE & SPECIALIST
BRITISH AMERICAN TOBACCO, FMCG
08.2012 - 05.2022
Drive "RM", records management awareness across team by cascading RM learning to team members as required by the region and conducting RM trainings for all Joiners within 1 (one) month of hiring.
Organize LAT -(legal/Audit/Tax) committee meeting for records schedules review and approval
Analyze procurement requirements and select the most appropriate sourcing method based on global assessments.
Seek out new savings according to global due diligence compliance.
Provide advice and guidance to suppliers on procurement matters and supervise relevant sourcing process is perceived by suppliers.
End market sole vendor's owner within the area & purchase orders creator over SAP system.
Egypt Entity sole owner for the CRA/Coupa Risk Assessment.
Define channels of communication and business structure among five company's functions.
Support the “glo"- the e. cigarette “launch in Egypt by different presentation diversities needs.
Support team training needs for all level of organization within domestic/international arrangements.
Maintain good relationship with stakeholders and legal counselor's offices
Scheduling & organizing ELT / (Egypt Leadership team) weekly meeting and conducting minutes of meeting to follow within the management team.
Main focal point to the Area Director in Egypt covering all North Africa administrative activities within the region.
Team Support Administrator, Records Manager
BRITISH AMERICAN TOBACCO
09.2015 - 02.2018
Trade & Marketing Development- EGYPT
Legal, Corporate & Regulatory affairs-North Africa
Full support to Egypt regions logistics (Cairo- Delta & Upper Egypt).
Submit monthly cigarette allowance.
Focused track to team headcounts with HR coordination.
Full control on annual events and rewards for both team & wholesalers.
Review & Submit all expenses relevant to fleet function.
Ensure sustainability in the business environment by delivering consistent Records management across the Workgroup/Function and prepare entity for the Global RM Audit with a view to achieve a satisfactory rating
Consistently Conduct quarterly spot checks and deliver detailed and accurate monthly reports in a timely manner
Exhibit Full understanding of RM policy and retention schedules through attendance at all training sessions
Close all identified RM Gaps within timelines agreed with the RRM
Support HR in driving compliance with JLM process and ensuring that all leavers submit records handover form
Identified and listed out all activated database with IT and ensure updating the WG schedules, as per the custodian of the database
Consistently Conduct quarterly spot checks and deliver detailed and accurate monthly reports in a timely manner.
Focusing on staff performance against attitude-personnel contracting- Monthly commission for salespeople along with penalties applied- Handling retail quarterly budget
Back-office duties; -
Organizing meetings with banks and taking minutes to follow & Handling company's registration and follow up procedures with public accountants and consultants
Organizing business trips, hotel reservations, flight ticketing
Setting meeting agendas - Archiving documents- Follow daily cash reports from shops along with the finance dept
Organizing shops' strategy and structure along with weekly inventory
Handling all documentation requested in every shipment and follow logistics route till releasing orders
Marketing & PR
Handling all marketing and advertising campaigns for retail and food products, following the quality and production control of banners, collaterals, magazines ads and designs
Following interior designs for shops according to brands concept
Handling PR in both government and corporate data base, direct contact with the main Italian agencies
Dealing with retail advisory services (city stars, Mall of Arabia, Sun City, First Mall…etc), handling client's inquiries and requests.
Executive Assistant
DOSM JW MARRIOTT HOTEL
09.2003 - 04.2004
Direct report to the Director of Sales & Marketing, Setting- up the launch of the Hotel pre-opening in 2003.
Handling purchase requests for office equipment.
Handling all the office administrative activities for the Director of Sales & Marketing
Support the DOSM to prepare the hotel collaterals & presentations.
Prepare Clients Database.
Work with the Public Relations and Advertising Agencies on various projects
Helping in developing hotel's membership newsletter and hotel promotions.
Negotiate with advertising companies and suppliers
Helping in organizing events for distinguished guests.
Getting quotations for the hotel collaterals from several Advertising Agencies
Responsible in preparing the monthly reports.
Attending meetings between DOSM and Agencies.
Sending Seasons Greeting letters to all the entire Embassies and corporate companies
Working and on all corporate & Governmental contracts
Checking all in/out mails for the DOSM
Working on the Attendance Monthly Schedule for all the entire team.
Attending the Director's meetings and conducting minutes of meeting.
The Main Administrator sole owner for the JW Marriott Loyal Program (Preference plus Program).
CORPORATE ASSISTANT
CAIRO MARRIOTT HOTEL
01.2000 - 01.2003
Handling all corporate and Embassies' admin accounts
Confirm hotel reservations for Embassies, Corporate, Pharmaceutical companies
Handling all letters, confirmations faxes (in-out)
Preparing all corporate contracts by the beginning of every year
Assist and arrange every Embassy's visit to the hotel along with the marketing Department
Assisting the Director of Corporate in preparing the Month End reports
Blocking rooms for the VIP guests using the Fidelio system
Sending mailing letters for all Embassies in the National Day
VISUAL & APPS
Exiger ( due diligence _service provoders)
SAP
I-voice up
Coupa Risk Assement ( CRA)
Concur Travel & Expenses
Success factors
BAT Records Management - Dubai
Sales & Catering Fidelio
The 7 Habits
Handling guests complains and satisfaction
Marriott Rewards Loyal program
Complete Security online training courses:
A) S-101 - Basic Security awareness
B) S- 110- Security awareness for managers.
Education
Armenian Catholic Sisters School
BA of Arts - English Literature
Ain shams University
2000
Skills
PERSONAL COMPETENCIES:-
Driven and energetic with over 10YRS plus of experience in management support Dynamic and effective communicator with rock star people skills
PROFESSIONAL COMPETENCIES:-
Multinational Key Practices:
Prioritize team goals over individual goals
Well oriented with multinational applications (SAP)- (I-voice up)-(Exiger)
Area recognition award participation (Ethos experience) with the gloTM (Tobacco heat product) launch in Egypt within resourcing activities of procurement high support and vendor's usage patterns
Aware team business' needs and respond flexibly and speedy
Main focal communicator point within the executives' members Can get things done through others and set realistic objectives Prioritize team goals over individual goals
Learning Agility: My level of ambition is high I have the ability and willingness to learn from experience and apply that learning to perform successfully under new and first-time conditions I always like to compete against myself to improve my own performance and to achieve quite highly