Menna Hesham

Dynamic Receptionist with over one year of experience excelling in administrative support and customer service within fast-paced environments.

proficient in managing multiple phone lines and scheduling appointments while maintaining the highest standards of accuracy and confidentiality.

Skilled in utilizing MS Office Suite to create reports and presentations, ensuring effective communication and presentation of information.

Demonstrates strong leadership qualities and critical thinking abilities, adept at multitasking and fostering a welcoming atmosphere for all visitors.

Filed and maintained records and documents, ensuring their accuracy and confidentiality
Managed multiple phone lines and answered incoming calls in a timely and efficient manner
Created reports and presentations using MS Office Suite
Acted as a first point of contact for all visitors and guests
Scheduled appointments and managed calendars for the office’s executives
Ordered office supplies, managing and replenishing stock level

• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.