Menna Moussa

- Analyzing financial statements, credit reports, and other data to evaluate the creditworthiness of the company.

- Identifying potential risks and develop strategies to mitigate them, ensuring that credit decisions align with the organization's risk appetite.

- Providing recommendations on credit limits for new and existing customers based on their creditworthiness and financial performance.

- Monitor and manage a portfolio of SME accounts, ensuring that credit risks are properly managed and that the portfolio remains profitable.

• Identified potential risks by analyzing trends in industry-specific data and market fluctuations.
• Reduced credit risk by implementing comprehensive risk assessment strategies.
• Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.

- Provide banking services to customers, including processing financial transactions, such as deposits, withdrawals, and transfers.

- Perform teller functions, including processing financial transactions, providing financial advice to customers, and responding to customer inquiries.

- Provide customer service, including responding to customer inquiries, resolving customer complaints, and promoting banking products and services.

- Sell and market banking products and services to customers, such as loans, and credit cards.

- Resolve customer complaints and concerns in a professional and courteous manner.