Hi, I’m
Mennaallah Hassan
New Cairo
Summary
Dynamic Property Consultant with a proven track record at Meamar Makkah, excelling in market analysis and customer relationship management. Enhanced client satisfaction through personalized service and effective communication, leading to significant business growth. Skilled in negotiation and problem-solving, I consistently deliver results while adapting to client needs and market trends.
Overview
7
years of professional experience
Work History
Meamar Makkah
Property Consultant
12.2023 - 09.2024
Job overview
- Delivered informative presentations to clients, presenting market trends and investment opportunities.
- Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
- Expanded client base by participating in networking events, seminars, trade shows, and other industry-related activities that provided exposure to potential customers.
- Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Enhanced client satisfaction by providing personalized service and addressing individual needs.
- Conducted comprehensive property valuations to determine competitive market pricing.
- Managed property listings, ensuring accurate and up-to-date information for potential buyers.
Egyptian International Consulting Group - EICG
Ceo Secretary
07.2023 - 11.2023
Job overview
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Developed a high-performance executive team for improved productivity and efficiency.
Karam El Sham
Call Center Representative
12.2021 - 08.2022
Job overview
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Wael's Sons for Import and Export
CEO Secretary
01.2020 - 07.2021
Job overview
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Hilton Alexandria King's Ranch Hotel
Hotel Entertainment Host
07.2019 - 10.2019
Job overview
- Utilized improvisational skills when needed to keep the momentum going during unforeseen delays or interruptions in planned programming.
- Boosted audience participation through engaging games and trivia segments during event breaks.
- Enhanced audience engagement by incorporating interactive activities during live events.
- Prepared thoroughly for each event by researching background information on featured artists or topics of discussion for informed conversations onstage.
Sunrise Royal Makadi Resort
Hotel Animator
03.2018 - 03.2019
Job overview
- Coordinated with technical staff to ensure smooth audio-visual operations during live events for an uninterrupted experience.
- Handled unexpected situations or changes gracefully, maintaining composure and professionalism under pressure.
- Collaborated with event production team to design visually appealing stage setups for memorable experiences.
- Boosted audience participation through engaging games and trivia segments during event breaks.
- Enhanced audience engagement by incorporating interactive activities during live events.
Education
Higher Institute of Social Service in DamanhourDamanhour
Bachelor of Social Work (BSW) from Social Service
07-2023
Skills
- Market analysis
- Property valuation
- Customer relationship management
- Negotiation skills
- Teamwork and collaboration
- Decision-making
- Attention to detail
- Active listening
Languages
English
Professional Working
Arabic
Native or Bilingual
Korean
Elementary
Timeline
Property Consultant
Meamar Makkah
12.2023 - 09.2024
Ceo Secretary
Egyptian International Consulting Group - EICG
07.2023 - 11.2023
Call Center Representative
Karam El Sham
12.2021 - 08.2022
CEO Secretary
Wael's Sons for Import and Export
01.2020 - 07.2021
Hotel Entertainment Host
Hilton Alexandria King's Ranch Hotel
07.2019 - 10.2019
Hotel Animator
Sunrise Royal Makadi Resort
03.2018 - 03.2019
Higher Institute of Social Service in Damanhour
Bachelor of Social Work (BSW) from Social Service
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