Microsoft Word
Menna Tallah Ahmed Fouad
Sales Management
Summary
I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
7
7
Certifications
Work History
Marketing Specialist and Admin
Bercadia Real Estate
03.2022 - 04.2024
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Managed social media accounts for optimal audience engagement and increased online presence.
Data Entry and Admin
140Online
01.2018 - 02.2020
- Ensured accurate record keeping through meticulous data entry and database management.
- Enhanced operational efficiency with thorough audits of data entry processes.
Help Desk
Emaar Misr , Uptown Cairo
8 2013 - 07.2015
- Walked user through series of steps to determine problem and implement likely solution.
- Resolved problems, improved operations and provided exceptional service.
Data Lines, Handling Angry Customers
Mobinil
07.2010 - 01.2013
- New line activation, Data gathering, Handling angry customers (Customer Care)
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Media (Broadcast & TV ) - Mass Media & Communication Technology
MUST ( Misr University For Science & Technology )
6th October 09.2005 - 2009.07
Skills
Ability to work under stress
Communication Skills
Helpdesk operations
Motivated to help others
Time Management
Help Desk
Software
Microsoft Excel
Adobe Photoshop
Adobe Lighting Room
Video Editing and Creation
Photography
Languages
Arabic
English
Certification
English
Timeline
Marketing Specialist and Admin
Bercadia Real Estate
03.2022 - 04.2024
Data Entry and Admin
140Online
01.2018 - 02.2020
Data Lines, Handling Angry Customers
Mobinil
07.2010 - 01.2013
Bachelor of Media (Broadcast & TV ) - Mass Media & Communication Technology
MUST ( Misr University For Science & Technology )
09.2005 - 2009.07
Help Desk
Emaar Misr , Uptown Cairo
8 2013 - 07.2015
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