Meriam Keriakos
Business Development Engineer
Newcairo
Summary
Detail-oriented and dependable professional with a proven track record of managing multiple priorities while maintaining a positive attitude. Recognized for a strong willingness to embrace additional responsibilities to achieve team objectives and drive success. Committed to fostering a collaborative work environment and enhancing overall productivity through proactive problem-solving and adaptability. Eager to contribute skills and dedication to support organizational growth and success.
Overview
5
5
years of professional experience
9
9
Certificates
Work History
Business Development Engineer
Brand Connection
07.2025 - Current
- Coordinated post-sales support seamlessly between different departments, ensuring high levels of customer satisfaction and promoting repeat business.
- Regularly analyzed sales pipeline data to identify bottlenecks or areas needing improvement, implementing action plans accordingly for better outcomes.
- Managed complex negotiations with key stakeholders, securing favorable contract terms for the organization.
- Improved client retention rates with proactive communication and relationship-building initiatives.
- Identified opportunities for cross-selling and upselling, maximizing revenue from existing clients.
- Secured new business partnerships by identifying potential clients and presenting tailored solutions.
- Increased company''s market share by developing targeted marketing strategies for specific industries.
- Collaborated with internal teams to develop innovative products and services that addressed client needs effectively.
- Provided valuable insights on customer preferences, contributing to the development of more effective marketing campaigns.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Responsible for any vendor communications among the company's portfolio.
- Aligned sales objectives with corporate goals by creating strategic plans that balanced short-term wins with long-term sustainability.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Product Development Specialist
Brand Connection
09.2024 - 06.2025
- Negotiated contracts with external partners to ensure favorable terms regarding pricing, delivery timescales, and quality assurances were maintained during production phases of projects.
- Maintained up-to-date knowledge on industry trends and emerging technologies, providing vital input for strategic decision-making within the organization.
- Studied emerging marketplace trends to determine demand for key product features.
- Created product roadmaps to help guide product development processes and align with overall business goals.
- Approved product documentation to promote easy-to-follow manuals and technical documents.
- Maintained internal product knowledge database.
- Analyzed end-user feedback.
- Created and executed strategies to drive development and success of products.
- Collaborated with cross-functional teams to streamline the product development process, reducing timetomarket.
- Provided training and support to sales teams on newly launched products, boosting their abilities in positioning products in the market.
- Assisted account managers by scoping, scheduling, and developing the product roadmap.
- Conducted market research to understand customer needs, and identify potential market needs.
- Helped identify new business opportunities to generate high-value leads.
- Identified new market opportunities through in-depth research and analysis of industry trends.
- Identified potential customers in target markets.
- Reviewed CRM systems to understand relevant opportunities, pull reports and create dashboards.
- Conducted competitor analysis to identify gaps in the market and capitalize on unique selling points.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Verified work aligned with service levels agreed and client requirements.
Digital Marketing Specialist
Riad GroupFactory
07.2022 - 12.2022
- Developed a pipeline to monitor sales progress and boost company revenue.
- Traffic detection.
- Content writing.
- Deal creation.
- Negotiate contracts and close agreements to maximize profits.
- Prepare reports on account status.
- Create reports on sales and marketing campaigns.
- Maintain digital and physical records of invoices and contracts.
- Address payment issues.
- Identify new revenue prospects.
Business Account Manager
One for Media
01.2024 - 08.2024
- Strengthened agency reputation through consistent delivery of exceptional media service experiences for all clients.
- Designed customized sales proposals based on thorough analysis of client needs and expectations.
- Established long-term strategic partnerships with key accounts, fostering mutually beneficial relationships.
- Implemented effective communication methods with clients, resulting in stronger relationships and improved retention rates.
- Business planning and content supervision.
- Increased client satisfaction by effectively addressing and resolving account-related issues.
Public affairs Specialist
JOYZONE
10.2023 - 03.2024
- Helping clients and customers understand what a company offers.
- Planning and directing PR programs.
- Helping marketing teams tell effective brand stories.
- Responding to information requests from clients and members of the media.
- Writing or editing speeches.
- Plan and supervise events, fairs, and conferences.
- Manage media relations and requests.
- Supervised videos and other content for digital use.
- Organized successful media coverage for key events, fostering strong connections between the organization and key stakeholders.
- Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
E-commerce Specialist
VIVA1960Factory
12.2022 - 06.2023
- Manage and optimize e-commerce platform, ensuring that it is user-friendly, secure, and optimized for conversions.
- Develop and implement e-commerce strategies that drive traffic, increase sales, and improve customer engagement and retention.
- Managing and optimizing e-commerce platforms, including Shopify and Google Analytics, to track performance and identify areas for improvement
- Ability to prioritize multiple tasks and deadlines.
Commercial Planning Analyst
Jumia Egypt
05.2021 - 07.2022
- Quality control the website every morning after onsite updates, and fix issues.
- Tracking tagging issues and solving them by renewing the SKUs in each issued tag.
- Support KAMs throughout the day for any urgent requests.
- Support in giving visibility to KAMs' new collections and retail teams.
- Check offers that need more visibility, and prepare a sheet with collected issues, and solve them, whether by tagging them in night tags or putting them in top positions.
- Quality and content check.
- Sponsored banners design check.
- Create widgets to update the SKUs to provide visibility for bestsellers and new launches.
- Manage visibility for sponsored brands.
- Quality controlling Flash Sale and one-day offers, prices, and stocks.
- Responsible for all campaign tagging after checking their validation and whether they are relevant or not.
HR Coordinator
Jumia Egypt
07.2020 - 05.2021
- Recruitment and onboarding new employees.
- Assisting with the identification, selection, and interviewing of candidates.
- Supporting the administrative part of the new hire process (screening, contracts, and updating of HR systems).
- Helping where necessary during the pre-boarding and onboarding of employees, i.e., staying in touch with them, answering their questions, sending them relevant material, and so on.
- Reviewed human resources paperwork for accuracy and completeness.
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
Education
Bachelor Degree in Communication Engineering - Faculty Communication Engineering
Canadian International College
New Cairo, Egypt 09.2020 - 05.2025
Associate of Science - Electronic Engineering - Embedded Systems
Cape Breton University
Cape Breton 09.2020 - 09.2024
Skills
Experience in copywriting and editing
Certification
Mobile GIS | 2024 - 5
Timeline
Business Development Engineer
Brand Connection
07.2025 - Current
Product Development Specialist
Brand Connection
09.2024 - 06.2025
Business Account Manager
One for Media
01.2024 - 08.2024
Public affairs Specialist
JOYZONE
10.2023 - 03.2024
E-commerce Specialist
VIVA1960Factory
12.2022 - 06.2023
Digital Marketing Specialist
Riad GroupFactory
07.2022 - 12.2022
Commercial Planning Analyst
Jumia Egypt
05.2021 - 07.2022
Bachelor Degree in Communication Engineering - Faculty Communication Engineering
Canadian International College
09.2020 - 05.2025
Associate of Science - Electronic Engineering - Embedded Systems
Cape Breton University
09.2020 - 09.2024
HR Coordinator
Jumia Egypt
07.2020 - 05.2021
VOLUNTEER CLUBS
- ENACTUS CIC | PRESENTATION TEAM
- STUDENT UNION
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