Michael Abd El-Aziz
Trade Marketing Specialist
Elmalika
Summary
Trade Marketing Specialist with extensive experience in data analysis, sales operations, and customer service within pharmaceutical distribution and FMCG industries. Skilled in preparing analytical sales reports using Excel, developing interactive dashboards in Power BI to visualize sales performance, and delivering monthly presentations to the sales team to review performance and upcoming promotions. Proven ability to develop trade marketing programs, manage promotions for global brands (P&G, Reckitt, Johnson Wax), and coordinate with cross-functional teams to ensure business targets are achieved.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Trade Marketing Specialist
Chemipharm
09.2024 - Current
- Developed and implemented trade marketing programs for P&G, Reckitt, and Johnson Wax brands.
- Monitored sales targets and promotional program coverage across pharmacies and key chains (El Ezaby, Abdin).
- Prepared performance reports including KPIs such as Active Distribution, Sales by Chains, and Average Invoice Value.
- Coordinated with finance and IT teams to ensure price consistency and SKU coding accuracy.
- Designed sales monitoring dashboards used by supervisors and managers, reducing reporting time by 30% and helping the sales team close performance gaps faster.
Collection Analyst
Shahry Consumer Finance Company
08.2023 - 09.2024
- Prepared achievement reports for collection operations.
- Monitored and reported on collection agents' daily activities.
- Developed a mobile app to track agent-client communications.
- Managed financial invoicing for external collection offices.
- Created Excel-based reports to track daily collection status, enabling management to identify high-risk accounts and reduce default rates more than 10%.
Customer Services Operations Analyst
SoficoPharm
12.2021 - 08.2023
- Analyzed customer service employee performance data and generated reports.
- Reviewed and updated customer data to ensure accuracy.
- Coordinated with various departments to facilitate collection and delivery operations.
- Prepared customer satisfaction reports and presented findings to senior management.
- Automated reporting processes, reducing manual reporting time by 40% and allowing the team to focus more on resolving customer issues.
Sales and Distribution Operations Analyst
SoficoPharm
02.2021 - 12.2021
- Created performance reports for sales and distribution teams.
- Tracked newly coded pharmacies and monitored their sales.
- Sent performance reports for new clients and updated customer data.
- Coordinated and monitored dispatch of goods from branch warehouses.
Field Planner
Edita Food Industries
01.2020 - 02.2021
- Prepared daily sales reports for retail and wholesale sectors.
- Reviewed and ensured integrity of items received by sales representatives.
- Managed company assets (mobile phones, printers) for distribution.
- Monitored vehicle departures and reported conditions to managers.
Sales Analyst
Lamar Egypt
09.2019 - 01.2020
- Collected and analyzed sales data.
- Created standardized and customized reports.
- Presented insights and reports to team members and management.
- Evaluated monthly and annual sales goals and performance.
Sales and Distribution Operations Analyst
Agrovate
03.2019 - 09.2019
- Entered customer invoices into systems to calculate purchase costs.
- Conducted annual inventory audits at branches.
- Managed sending of checks and handled financial transactions.
Sales Officer
Banque du Caire
01.2018 - 03.2019
- Managing client portfolios for small and micro loans.
- Collected installments and monitored risks to prevent defaults.
- Marketed loan products and issued loans through banking system.
Education
Bachelor of Commerce and Business Administration - Foreign Trade Section
Helwan University
Helwan, Egypt05.2015
Skills
Personal Data
- Date of Birth: 19 November 1993
- Marital Status: Married
- Military Status: Completed
- Location: Giza, Egypt
Timeline
Trade Marketing Specialist
Chemipharm
09.2024 - Current
Collection Analyst
Shahry Consumer Finance Company
08.2023 - 09.2024
Customer Services Operations Analyst
SoficoPharm
12.2021 - 08.2023
Sales and Distribution Operations Analyst
SoficoPharm
02.2021 - 12.2021
Field Planner
Edita Food Industries
01.2020 - 02.2021
Sales Analyst
Lamar Egypt
09.2019 - 01.2020
Sales and Distribution Operations Analyst
Agrovate
03.2019 - 09.2019
Sales Officer
Banque du Caire
01.2018 - 03.2019
Bachelor of Commerce and Business Administration - Foreign Trade Section
Helwan University
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