Summary
Overview
Work History
Education
Skills
Accomplishments
Training Courses
Software
Certification
Work Availability
Timeline
Barista

MICHEL MOUNIR HEMAYA

RESTAURANT MANAGER

Summary

Enthusiastic and hard _ working restaurant manager. With a winning attitude and desire to deliver a exceptional dining experience, focused on setting high expectations and raising service standards savvy marketer with a track record of improving revenue, reducing turnover, and increasing customer satisfaction.

Overview

21
21
years of professional experience
1
1
Certification
2
2
Languages

Work History

Restaurant Manager

Malmo Hus Restaurant
01.2023 - 08.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Restaurant Manager

Sun Rise Crystal Bay Resort
01.2021 - 11.2022

I have worked as restaurant manager in some private restaurants and I specialize in providing some of the foods related to the collar in terms of nationality such as Italian Lebanese, Indian, Turkish, seafood and oriental

Restaurant Manager

Palm Royal Soma Bay Resort
08.2019 - 01.2020

The manager of the Lebanese specialty Al Card restaurant is receiving customers on 2 seat and booking is done by the guest religion the objective is to sell food and beverage special menu and provide good service to the guest .

Restaurant Manager

Tropital Naama Bay Hotel
02.2019 - 08.2019

I work as the manager of the main restaurant. Oversee employee work in the front and back of restaurant to ensure compliance with company policies, regulations, and food safety guidelines. And met or exceeded sales goals for every single month .

Head Waiter

Palm Royal Soma Bay Resort
05.2015 - 04.2016

Ensures employees grooming and appearance and training new staff in food service technique and restaurant procedures. Keeping staff content with excellent leadership and communication .

Captian

Rixos Sharm El Sheikh Hotel
05.2014 - 05.2015

Responsible of preparing and organizing the open buffet at the main restaurant and follow up at all temperatures and the work of cheek on refueling all items and meet all the needs of the guest form the buffet. At dinner, the official is responsible for operation and managing oriental restaurant

Super Visor

Lafana Seafood Restaurant
07.2011 - 09.2013

I got a visa work contract in Saudi Arabia eastern region dammam in a series of seafood restaurant and different types of kabsa under the name of function super visor .

Captian

Aqua Marine Sun Flower Resort
11.2010 - 03.2011

I participated in the opening of the hotel and the work of the Eid party and got a nice participation from the food and beverage team but the circumstances of the revolution were affected by the condition of the hotel from the presence of trips with in taba .

Waiter

Maritime Jolie Ville Royal Peninsula Resort
10.2008 - 12.2009

I Worked in maritime Jolie Vill hotel & resort Sharm el sheikh funct function waiter in room service and also worked in one of the hotel. Italian restaurant have participated in one of the conferences .

Waiter

Dreams Beach Hotel
11.2007 - 03.2008
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Bar Boy

Akassia Swiss Resort
08.2006 - 12.2006
  • Passionate about learning and committed to continual improvement.

Summer Training

Sheraton Soma Bay Resort
07.2004 - 08.2004

Waiter

Morgan Egyptian Armed Forces
09.2003 - 07.2004
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

High School Diploma -

Institute Tourism And Hotel
Zagazig, Egypt
04.2001 -

Skills

Staff Training Management

Accomplishments

  • I Have Obtained ISO 22000 Certification In Achieving and implementing food safety management systems.

Training Courses

Haccp / Food & Beverage Skills / Kitchen Cross Training / Leader ship skills / Management Skills / Up selling techniques food & beverage / Handling guest complaint / Stewarding Skills / Sexual harassment

Software

All Office Software Professional Word & Excel & Power Point

Certification

I hope that the C.V in the acceptance of your self and be happy to join the team to have with my greetings.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Restaurant Manager

Malmo Hus Restaurant
01.2023 - 08.2024

Restaurant Manager

Sun Rise Crystal Bay Resort
01.2021 - 11.2022

Restaurant Manager

Palm Royal Soma Bay Resort
08.2019 - 01.2020

Restaurant Manager

Tropital Naama Bay Hotel
02.2019 - 08.2019

Head Waiter

Palm Royal Soma Bay Resort
05.2015 - 04.2016

Captian

Rixos Sharm El Sheikh Hotel
05.2014 - 05.2015

Super Visor

Lafana Seafood Restaurant
07.2011 - 09.2013

Captian

Aqua Marine Sun Flower Resort
11.2010 - 03.2011

Waiter

Maritime Jolie Ville Royal Peninsula Resort
10.2008 - 12.2009

Waiter

Dreams Beach Hotel
11.2007 - 03.2008

Bar Boy

Akassia Swiss Resort
08.2006 - 12.2006

Summer Training

Sheraton Soma Bay Resort
07.2004 - 08.2004

Waiter

Morgan Egyptian Armed Forces
09.2003 - 07.2004

High School Diploma -

Institute Tourism And Hotel
04.2001 -
MICHEL MOUNIR HEMAYARESTAURANT MANAGER