Mina Eshak
Senior Software Quality Assurance and Performance Tester
Shubra
Summary
Resourceful Senior Software Test Engineer with a 5+ years background in developing testing plans, implementing test cases, identifying use cases, gathering test data, and identifying defects. Also Talented in API Integration and Performance Testing. Reliable and hardworking with adequate oral and written communication skills.
Involved in all phases of testing - Smoke Testing, Endurance testing, System testing, Integration testing, GUI testing, Regression Testing, Performance Testing and UAT testing.
Overview
11
11
years of professional experience
Work History
Senior Software QA and Performance Tester
Banque Misr
Cairo
04.2017 - Current
- Had an enormous role as a manual and performance tester in almost every project Banquemisr had launched, such as Internet & Mobile Banking, Instapay Integration, and BM Express SME
- Developed, communicated and implemented Software Quality Assurance Plans and activities
- Review with Team members the developed QA test cases and scripts against Business requirements
- Kept scripts and test cases updated with current requirements.
- Worked closely with development engineers as needed and documented found issues.
- Identified, prioritized, tracked, and organized defects using Jira.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Gathered data on integration testing issues, reported findings, and recommended improvements.
- Mentor junior staff members by guiding or training to develop their skills.
- Reviewed testing execution and ensured project testing deadlines and milestones were met and produced QA reporting for project stakeholders using Jira Report Tool.
- Allocate the suitable resources for each project.
- Organize Team activities during Switch over and disaster recovery Simulation
- Coordinate with Pen testing Teams for Banquemisr Security Certification.
- API manual, automation, and Performance Testing
- UI Front End, Usability Testing
- Facilitate Venders needs with other Teams
Oracle Developer
Banque Misr
05.2016 - 04.2017
- Customized or Developed Oracle workflows to meet Banquemisr business processes.
- Developed and customized Oracle reports and forms to meet functional business requirements.
- Corrected, modified, and upgraded software to improve performance.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Oracle Application Support Specialist
Banque Misr
06.2015 - 05.2016
- Career shift from front desk teller to application support for in-house modules such as (Cheque under collection - ACH -Clearing – Mortgage – Scanning System – collection) inside the Banquemisr.
- supporting all Banquemisr branches' inquiries and issues
- Handling front-line issues and solving them through the backend using SQL (DDL-DML-DCL) PLSQL (TCL) statements
- Support in-house oracle programs related to business needs
- Maintain reliability of applications by Coordinating between the database team and business department
Bank Teller & ATM supervisor
Banque Misr
01.2013 - 06.2015
- Provides all account services to customers by receiving deposits, loan payments, cash withdrawals
- Records transactions and other special services-preparing currency transaction reports
- Cross-selling bank products by fulfilling customers' inquiries about new products and services
- Completes special requests by closing accounts-exchanging foreign currencies
- Provide technical support and guidance, and troubleshooting to existing ATM functionality to internal and external clients
- Responsible for placement of daily cash orders as well as ongoing monitoring and cash management for all ATMs
- Balancing all ATM entries.
Customer Service Representative
Mobinil
01.2012 - 01.2013
- Determine customers' inquiries and match them with available services
- Upselling the suitable profile for the customers to meet both the organization's profits and customers satisfactions
- Investigate customers' issues and try to solve them.
Trainee
Banquemisr, Banquemisr Overseas Branch
08.2011 - 08.2011
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Shadowed senior team members to learn all related jobs and tasks.
- Supported organizational objectives with help from existing employees.
- Interacted with customers under supervision to support operational objectives.
Trainee
HSBC, L&D Department
08.2009 - 08.2009
- Attended training courses to build understanding of processes, techniques and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Shadowed senior team members to learn all related jobs and tasks.
Trainee
HSBC, L&D Department
08.2008 - 08.2008
- Attended training courses to build understanding of processes, techniques and industry.
Education
Bachelor of Business Administration - BBA - Banking Management
SADAT ACADEMY For MANAGEMENT SCIENCES
Cairo06.2011
Skills
- Requirements Analysis
- Scenarios and Use Cases
- Product Design Review
- Integration Testing
- User Acceptance Testing (UAT)
- Bug Tracking and Resolution
- API Testing using Ready API and SOAP UI
- Performance Testing using Jmeter
- Team Mentoring
- Web and Mobile Application QA
- Jira
- SQL
- PL/SQL
- Continuous Learning
Accomplishments
- Collaborated with EBC Team in the development of IPN - Instapay Banquemisr Integration
- Recognized in Several Banquemisr Projects such as BM Express SME Phase 1&2 , BM Express SME 2 , Bmonline - Mobile Banking Digital Factory Integration.
- Learn Jmeter from Scratch on Live Apps -Performance Testing
- Learn JMeter - Performance & API Testing
- JMeter : Scripting and Performance
- Software Testing Foundations: Continuous Testing and DevOps
- Fundamentals of Malware Analysis
- OllyDBG for Beginners (olly debug)
- Stay Anonymous Online – Darknet, TOR, WHONIX, Tails & kali
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Senior Software QA and Performance Tester
Banque Misr
04.2017 - Current
Oracle Developer
Banque Misr
05.2016 - 04.2017
Oracle Application Support Specialist
Banque Misr
06.2015 - 05.2016
Bank Teller & ATM supervisor
Banque Misr
01.2013 - 06.2015
Customer Service Representative
Mobinil
01.2012 - 01.2013
Trainee
Banquemisr, Banquemisr Overseas Branch
08.2011 - 08.2011
Trainee
HSBC, L&D Department
08.2009 - 08.2009
Trainee
HSBC, L&D Department
08.2008 - 08.2008
Bachelor of Business Administration - BBA - Banking Management
SADAT ACADEMY For MANAGEMENT SCIENCES
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