Summary
Overview
Work History
Education
Skills
Websites
Awards
DETAILS
LINKS
Timeline
Generic

MINA BEKHEET

Data Analyst | Power Apps Developer | Power Automate | Salesforce Analytics | Sales Effectiveness | Excellence | Process Creation | Process Improvement
Cairo

Summary

Data Analyst with 14+ years of experience in the shipping sector, excelling in sales effectiveness and process creation and enhancement. Expertise lies in leveraging Excel automation, Salesforce analytics, and Power BI to transform data into strategic insights that drive performance and support business continuity. Proven ability to automate reporting workflows and develop interactive solutions with Power Apps, enhancing both efficiency and data integrity. Committed to delivering actionable insights that align with organizational objectives and foster excellence in decision-making.

Overview

15
15
years of professional experience
3
3
Languages

Work History

Sales Effectiveness Section Head

CMA CGM
03.2024 - Current
  • Lead sales performance analysis, tracking KPIs to optimize sales strategies and drive budget achievement.
  • Design and build advanced Salesforce reports and interactive dashboards to support strategic decision-making and enable deeper, more accurate analytics.
  • Ensure data integrity in Salesforce and adjust sales targets based on performance insights.
  • Create advanced Excel dashboards with Power Query and VBA for actionable reporting on sales performance and throughput.
  • Develop interactive solutions with Power Apps & Power Automate to streamline sales operational processes.
  • Create, follow and improve business process, adoption and ensure data quality.
  • CMA CGM Egypt Salesforce CRM Trainer.
  • Key user for Salesforce CRM; responsible for maintaining system integrity and driving user adoption across teams.
  • Automate reporting workflows using Power Automate, enhancing efficiency and reliability.
  • Deliver executive-level reports and lead performance reviews, providing insights on sales opportunities and market trends.
  • Collaborate with leadership to align strategic insights with business objectives and market intelligence.

VIP Customer Care Section Head

CMA CGM
10.2014 - 02.2024
  • Led a team of 4, Account Management for VIP and global import/export clients.
  • Managed key client operations, contracts, credit and billing issue resolution.
  • Coordinated exports and tracked shipment performance.
  • Provided analytical support for operational and financial decisions related to customers.

Customer Care Import

CMA CGM, Cairo
11.2011 - 09.2014
  • Managed import client accounts, tracking shipments to prevent delays and addressing transit time issues.
  • Handled freight rate reviews and billing accuracy.
  • Collaborated with clients on new business opportunities and provided ongoing service feedback.
  • Handle invoice disputes.

Logistics Coordinator

DHL Express, Cairo
10.2010 - 10.2011
  • Oversaw inbound/outbound stock management.
  • Dispatched orders accurately and ensured timely deliveries.
  • Conducted weekly stock revisions to align actual inventory with system records.

Education

Course - Microsoft Power Up

Microsoft Power Up
04.2001 -

Software Engineering

ALX Africa
02.2025

MBA - undefined

Arab Academy for Science, Technology & Maritime Transport
01.2023

B.Sc. - Trade Logistics

Arab Academy for Science & Technology
01.2010

Skills

  • Power Automate
  • Power Apps
  • Power BI
  • Power Query
  • Data Cleaning & Visualization
  • Excel
  • Reporting Automation
  • Process Creation & Process improvement
  • Problem Solving

Awards

- February 2025 -> ALX Software Engineering Program

- Full Stack App Intermodal Pricing Solution; Featured by ALX Arabia for Real-World Industry Impact, Identified and solved a logistics challenge at a global shipping company by building a full-stack web app that automates pricing quote generation from Excel files. Enabled trucking company (precise one) to upload pricing workbooks and empowered sales teams to generate accurate, reference-based quotations within seconds, Implemented role-based access, Excel file parsing, and PDF generation for streamlined quoting workflows, Showcased the solution at ALX Demo Day before a panel of industry judges; recognized as a standout solution with real business value, Featured by ALX Arabia as a “Real-World Impact Story” on LinkedIn.

- Employee of the Year 2017, CMA CGM Commercial Team.

DETAILS

  • 4th District, 3rd zone, Abdel Moneim Wasel street, EL Sherouk 1 Cairo Egypt
  • +201227731746
  • Mina.narouz@gmail.com
  • Date of birth 27/03/1990
  • Nationality Egyptian
  • Driving licence Valid till 2035

LINKS

  • GitHub
  • LinkedIn

Timeline

Sales Effectiveness Section Head

CMA CGM
03.2024 - Current

VIP Customer Care Section Head

CMA CGM
10.2014 - 02.2024

Customer Care Import

CMA CGM, Cairo
11.2011 - 09.2014

Logistics Coordinator

DHL Express, Cairo
10.2010 - 10.2011

Course - Microsoft Power Up

Microsoft Power Up
04.2001 -

Software Engineering

ALX Africa

MBA - undefined

Arab Academy for Science, Technology & Maritime Transport

B.Sc. - Trade Logistics

Arab Academy for Science & Technology
MINA BEKHEETData Analyst | Power Apps Developer | Power Automate | Salesforce Analytics | Sales Effectiveness | Excellence | Process Creation | Process Improvement