Tennis
Mirette Edward
Global Human Resources Analyst
2056 George Washington Rd, Vienna VA 22182
Summary
Results-driven Ambitious Business Administration, Human Resources Analyst with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful connections and managing profitable operations.
Experienced in Human Resources operations management, competitive analysis and strong financial knowledge. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach business objectives.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Global Human Resources Analyst
RSA Cybersecurity and Digital Risk Management Solutions
Heliopolis, Cairo
2021.11 - Current
- Resolved problems, improved operations and provided exceptional service.
- Handled 160+ queries per day to address Employee inquiries and concerns, covering 29 countries.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Drove operational improvements which resulted in savings and improved time management and SLA excellence.
- Developed team communications and information for meetings.
- Carried out day-to-day duties accurately and efficiently.
- Analyzed data to identify opportunities for improvement.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Curly Stylist and Business Owner
Curlita Curly Studio
2018.11 - 2021.11
- Managed over 500 customers, handling average of 10-15 daily appointments.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Conducted inspections and independent checks to verify parts and materials.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained and motivated employees to perform daily business functions.
Education
BBA - Finance And Accounting Major , Marketing Minor
AASTMT
Cairo, Egypt 2017.09 - 2021.07
High School Diploma -
Oviedo High School
Florida, USA 2014.05 - 2017.05
Skills
Presentation and Public Speaking Skills
Accomplishments
- Collaborated with team of Global Operations in the development of Case Management System.
- Used Microsoft Excel to develop Employee queries tracking spreadsheets.
- Documented and resolved 4000+ HR and payroll queries which led serving more than 2000 employees in 29 countries.
Certification
Toastmasters’ Youth Leadership Program
Interests
CrossFit
Painting
Travelling
Reading
Timeline
Global Human Resources Analyst
RSA Cybersecurity and Digital Risk Management Solutions
2021.11 - Current
Annual Award for Academic Excellence from the College of Management, Arab Academy for Science, Technology and Maritime Transport, Cairo, Egypt. And Awarded Best project for two different projects
2020-07
Attended the High-Level Ministerial Conference on strengthening the role of women in post conflict societies in the Arab region
2019-11
Under the Auspices of his Excellency President Abdel Fattah El-Sisi, President of the Arab Republic of Egypt, successfully attended the Arab Sustainable Development Week.
2018-11
Curly Stylist and Business Owner
Curlita Curly Studio
2018.11 - 2021.11
Dale Carnegie training for presentation skills attested by Dale Carnegie & Associations, Inc.
2018-01
BBA - Finance And Accounting Major , Marketing Minor
AASTMT
2017.09 - 2021.07
10Th junior Cairo international model united nations as HR delegate, under the sponsorship of the United Nations development program.
2017-09
Toastmasters’ Youth Leadership Program
2016-05
High School Diploma -
Oviedo High School
2014.05 - 2017.05
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