Summary
Overview
Work History
Education
Skills
Personal Information
Languages
References
Certification
Timeline
Generic

Mirette Nagy Gendy

Quality excellence manager
Cairo

Summary

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

15
15
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Quality Excellence Manager

SERVIER Egypt Industries
Cairo, Cairo Governorate
2 2024 - Current
  • Quality excellence review existing processes in order to identify opportunities, overseeing multiple aspects of continuous improvement projects to ensure the highest standards of quality
  • Responsibilities: Technical Development: Lead the development and follow-up quality personnel to enhance their skills competencies in areas such as analytical techniques, quality control methods, and regulatory requirements
  • Stay updated on emerging trends, technologies, and best practices in them into the organization's practices
  • Quality Metrology: Oversee the management of metrology activities including calibration, maintenance, and qualification of measuring and testing equipment, Ensure compliance of reference standards used for testing in quality control laboratories and calibration and qualification of testing equipment relevant ISO standards and guidelines of national regulatory
  • Projects and Evolution: Lead and support operational excellence and accreditation projects aimed at improving processes, systems, and capabilities by collaborate with cross-functional teams to identify opportunities for innovation, efficiency gains, and cost savings within the quality function to drive continuous improvement in quality performance
  • Industrial Hygiene: Ensure compliance with industrial hygiene requirements, including occupational exposure limits, ventilation, personal protective equipment (PPE), and hazardous materials handling, to maintain a safe and healthy working environment
  • Develop and implement industrial hygiene programs and controls to minimize occupa regulatory require
  • Quality KPIs and OKRs: Assess the overall performance of the quality unit and tracking KPIs
  • Come up with initiatives to achieve objective goals to help improve performance.

Microbiology Lab Manager

SERVIER Egypt Industries
Cairo
03.2020 - 02.2024
  • Manage day to day operation of Microbiology lab and provide efficient assistance to QC manager as delegate in microbiology lab
  • Monitor microbiological quality of Finished products and environmental monitoring, raw materials
  • Trains, mentors and supervises Microbiologists in their group
  • Coordinates scheduling of personnel to maximize productivity
  • Ensure all procedure are up to guideline, and ensures staff training is complete
  • Monitor calibration of all analytical equipment carried by microbiology analysts or external agent
  • Provides assistance in purchase of required testing materials, equipment, and services, as well as scheduling service and maintenance required by outside providers, if needed
  • Assists with project management in regards to investigations, planned deviations, CAPA
  • Participate in cross departmental working groups/projects team as may be requested
  • Responsible for performance evaluation of laboratory personnel
  • Review all microbiology reports prior approval
  • Ensures all work performed is performed in compliance with Standard Operating Procedures, Good Manufacturing Practices
  • Maintain a clean and orderly laboratory environment
  • Responsible for reviewing all microbiology analysis certificates
  • Responsible for chemical and microbiology analysis of new products.
  • Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.

Senior Quality Control Analyst

SERVIER Egypt Industries
Cairo, Cairo Governorate
01.2013 - 01.2020
  • Oversee the work of staff by making and reviewing work assignments, establishing priorities, coordinating lab activities, and resolving related work problems
  • Perform on regular basis full range of professional quality control analyst routine analysis assignments
  • Duties: Responsible for coordinating lab activities for junior members team of analysts
  • Responsible for Training new pharmacist
  • On quality control and microbiology lab activities and supervise their performance
  • Review and approve Products Analysis Certificates, prior to batch release
  • Adding new projects to the lab for improving quality and decreasing the time, based on Lean six sigma Methodology
  • Continuous statistical data analysis to ensure the best process capability is applied, and monitoring trends
  • Main supervisor for managing all Microbiology lab activity
  • Responsible for Microbiological Cleaning Validation studies on site
  • Responsible for reviewing all microbiology analysis certificates
  • Responsible for chemical.

Quality Control Analyst

SERVIER Egypt Industries
Cairo, Cairo Governorate
09.2009 - 10.2013
  • Responsible for performing routine Quality control and microbiology lab analysis and submitting reports and certificates of analysis
  • Duties: Purified water Analysis and Raw materials and Semi-finished products analysis
  • Chemical analysis of finished products
  • Stability studies
  • Chemical cleaning validation
  • Prepare test reports & CoA for the analyzed raw materials and Semi-finished products
  • Microbiological analysis of finished products and raw materials
  • Microbiological sampling and analysis for cleaning validation
  • Microbiological Purified water and air monitoring.
  • Enhanced product quality by conducting thorough analyses and implementing corrective actions.
  • Maintained a safe working environment, adhering to safety regulations and proper handling of hazardous materials.
  • Collaborated with cross-functional teams for effective resolution of manufacturing discrepancies.

Education

Bachelor of pharmacy and Biotechnology -

German University in Cairo
Cairo, Egypt
01.2004 - 01.2009

IGCSE - undefined

Manor House Language School
Cairo, Egypt
01.2001 - 01.2004

Skills

2013-2015: Member of SPI team ( Servier Peformace Improvment) for two years

Team responsible for continuous improvement on all plant departments by:

- Appling Six sigma projects and applying lean tools to improve quality and reduce costs

Team Leadership

Operations Management

Performance Management

Project Management

Cross-Functional Teamwork

Key Performance Indicators

Performance Evaluations

Team Collaboration

Continuous Improvement

Personal Information

  • Date of Birth: 06/08/1987
  • Nationality: Egyptian
  • Marital Status: Single

Languages

Arabic
Native language
Arabic
Intermediate
B1
English
Proficient
C2
French
Beginner
A1
German
Beginner
A1

References

Available upon request

Certification

Six sma green belt

Timeline

Microbiology Lab Manager

SERVIER Egypt Industries
03.2020 - 02.2024

Senior Quality Control Analyst

SERVIER Egypt Industries
01.2013 - 01.2020

Quality Control Analyst

SERVIER Egypt Industries
09.2009 - 10.2013

Bachelor of pharmacy and Biotechnology -

German University in Cairo
01.2004 - 01.2009

IGCSE - undefined

Manor House Language School
01.2001 - 01.2004

Quality Excellence Manager

SERVIER Egypt Industries
2 2024 - Current
Mirette Nagy GendyQuality excellence manager