Summary
Overview
Work History
Education
Skills
Languages
Computer skills
Timeline
Generic

Mirham Mahmoud

Giza

Summary

Knowledgeable HR Professional with solid history of managing HR functions, including recruitment, employee relations, and policy implementation. Proven ability to drive organizational success through effective talent management and strategic planning. Demonstrated expertise in conflict resolution and performance management.

Overview

10
10
years of professional experience

Work History

Human Resources Manager

Ashry Natural
01.2024 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Coordinated training programs to enhance workforce skills and promote professional growth.
  • Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
  • Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
  • Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
  • Optimized talent acquisition strategies to attract high-caliber candidates.
  • Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
  • Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
  • Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Recruited top talent to maximize profitability.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Reduced process gaps while supervising employees to achieve optimal productivity.

Senior Human Resources Specialist

Swift Act
10.2022 - 08.2023
  • Developed strong relationships between management and staff members through open communication channels, leading to improved collaboration across all departments.
  • Achieved company-wide diversity goals by spearheading inclusive hiring practices and promoting a culture of acceptance.
  • Trained new employees on company and communication standards.
  • Optimized talent acquisition efforts by collaborating with department managers to identify workforce needs and develop strategic recruitment plans.
  • Planned new hire orientations and handled contracts.
  • Reduced recruitment costs with the implementation of innovative sourcing strategies and optimized applicant tracking systems.
  • Expanded company presence at industry events and conferences, networking with potential candidates and promoting employer brand.
  • Implemented creative sourcing strategies to tap into passive candidate pools, reducing time-to-hire and improving overall candidate quality.
  • Established lasting relationships with industry professionals through networking events, enhancing company reputation and fostering long-term talent pipelines.
  • Collaborated cross-functionally with HR teams to streamline onboarding processes for new hires, creating positive first impressions and expediting integration into company culture.
  • Conducted regular follow-ups with placed candidates, ensuring satisfaction and addressing any concerns or issues proactively.
  • Leveraged social media platforms to connect with potential candidates, building a robust pipeline of future applicants.
  • Managed end-to-end recruitment process for multiple roles simultaneously, meeting tight deadlines without compromising quality.
  • Conducted thorough candidate screenings through interviews and background checks, ensuring a high level of fit for each role.

Human Resources Administration Officer

Médecins Sans Frontières
11.2020 - 08.2022
  • Provide HR /Administration support and guidance to national and international staff.
  • Enhance team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Handle Onboarding process for newly hired employees.
  • Deliver payslips to employees on monthly basis.
  • Prepare printed versions of the welcome package for newly recruited staff members.
  • Handel employees’ records on electronic timekeeping machine.
  • Manage/Control admin stock.
  • Follow up in tasks related to the international project staff’s visa, work permit process and other tasks.
  • Receive, coordinate and timely prepare written test in the recruitment process.
  • Support recruitment process for national staff.
  • Supervising the written tests as part of the hiring process.
  • Handle / arrange internal and external training courses for all employees.
  • Follow up the participation of national staff in training events.
  • Encode trainings attended by employees on MSF HR system.
  • Organize internal and external events held by the organization.
  • Issue access cards for all employees.
  • Update/ adjust/extract attendance data for all employees.
  • Filing Employees' original documents (hiring documents, evaluations, pay slips...)
  • Receive and administrating employees’ files and flagging any missing documents to update files.
  • Prepare the monthly, quarterly and semi-annual orders.
  • Provide the supply for tea break for the office staff
  • Follow up payments of all bills and regular payments of the organization.

Travel Coordinator

ADVANSYS Engineering Services &Consultancy.
01.2019 - 09.2020
  • Handling all HR/travel employee’s documents.
  • Making sure of travel policy compliance within the company.
  • Handling all employees HR letters directed to Embassies.
  • Help issuing visas to all over the world for employees.
  • Assist with issuing flight tickets for employees.
  • Arranging hotel reservations for employees.
  • Handling all communications with embassies and travel agencies.
  • Preparing monthly and daily reports of travel process of the company.
  • Organizing travels from beginning to end, including tickets, accommodation and transportation.
  • Handling work permit for Egyptian employees across Europe, USA, Middle East.
  • Handling expats visits, hotel reservations.
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Coordinate and follow up with the embassies to expedite the visa / work permit processes.
  • Identify the company specifications and suggest suitable travel packages or services.
  • Keep financial statements and documents.

Administrative assistant and translator

Mexican Embassy in Cairo
01.2017 - 01.2019
  • Handling records of national staff working in the embassy.
  • Handling recruitment process of national staff of the Embassy.
  • Preparing testes and interviews for candidates applying for vacancies announced by the Embassy.
  • Organizing trainings for national staff of the Embassy.
  • Arranging internal and external events held by Embassy.
  • Maintaining Embassy’s contact list.
  • Handling correspondence in/out of the Embassy.
  • Do the filing for documents of all departments of the embassy.
  • Translating documents needed.

Human Resources Generalist

Information an Decision Support Centre (IDSC)
11.2015 - 02.2017
  • Handling employees’ files.
  • Maintaining all staff records.
  • Handling testing process for new staff.
  • Preparing TNA annual report.
  • Maintaining the HR policies Knowledge Base.
  • Answering employees’ inquiries as needed.
  • Writing notes to other departments and other governmental organizations.
  • Guiding human resources department in designing and developing training programs for the employees in the organization.
  • Overseeing and evaluating effectiveness of training sessions and making changes as required.
  • Participating in preparing the annual analysis of the training needs for the organization.
  • Participating in preparing the annual training plan for the employees of the organization.
  • Providing administrative support as needed.

Education

Foundation Certificate - Human Resources Management

American University in Cairo
Cairo
12.2021

Bachelor's Degree - of Spanish Philology and Literature

Al Alsun Faculty, University of Ain Shams
Cairo
07.2013

Skills

  • Human Resources Allocation
  • Organizational development
  • Performance Management System
  • Employee engagement
  • Conflict resolution
  • Recruitment and hiring
  • Drafting and Administering Contracts
  • HR policies and procedures
  • Employee relations
  • Training and mentoring
  • Problem Solving
  • Communication

Languages

  • Arabic-Native
  • English- Fluent
  • German-Beginner
  • Spanish-Fluent.
  • Italian-Intermediate

Computer skills

  • Microsoft Office 365

Timeline

Human Resources Manager

Ashry Natural
01.2024 - Current

Senior Human Resources Specialist

Swift Act
10.2022 - 08.2023

Human Resources Administration Officer

Médecins Sans Frontières
11.2020 - 08.2022

Travel Coordinator

ADVANSYS Engineering Services &Consultancy.
01.2019 - 09.2020

Administrative assistant and translator

Mexican Embassy in Cairo
01.2017 - 01.2019

Human Resources Generalist

Information an Decision Support Centre (IDSC)
11.2015 - 02.2017

Foundation Certificate - Human Resources Management

American University in Cairo

Bachelor's Degree - of Spanish Philology and Literature

Al Alsun Faculty, University of Ain Shams

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Mirham Mahmoud