Mirna Ghorab
Alexandria
Summary
Enthusiastic Customer Team Member with excellent communication skills. Helpful and personable throughout transactions for excellent service standards. Well presented with excellent work ethic for professional customer care.
Overview
9
9
years of professional experience
Work History
Marketing Cross Training (Task Force)
Rixos Premium Segate
11.2023 - Current
Regional Office in Rixos Premium Seagate
Rixos Sharm Elsheikh
Rixos Golf Villas & suites
Rixos Radamis
Executive Office Manager
Rixos Al Alamein
06.2022 - Current
Expedia sales
Expedia US ( WFH )
08.2021 - 05.2022
Executive Office Manager
The Cascade Hotel
11.2020 - 07.2021
Spa Reservation Assistant
Orka Louts Hotel
05.2020 - 11.2020
Guest Relations Assistant
The G Hotel ( Opening )
06.2019 - 01.2020
Guest Relations Coordinator
Royal Tolip Hotel North Coast ( Opening )
01.2019 - 05.2019
Guest Relation Agent
Rixos Alamein North Coast
06.2018 - 12.2018
Guest Relations Agent
Al Alamein Hotel Marassi
06.2016 - 12.2017
Guest relation officer ( Trainee )
Royal Tolip Hotel
03.2016 - 04.2016
Telephone operator ( Trainee )
Sheraton Montazah
07.2015 - 12.2015
Education
Bachelor's degree - Tourism studies
Faculty of Tourism and hotels
Alexandria, ALX2019
High school Diploma -
International language school / EGC
Alexandria, ALX2014
Skills
- To create team spirit
- Safety behavior
- Leadership skills
- Staff management
- Customer Relationship Management (CRM) system
Languages
Arabic
First Language
English
Proficient
C2
Hobbies
- Horse Riding
- Videography & editing
- Drawing
- Reading Books
- Travelling
- Hiking And camping
- Tennis Player
- Basketball player
- Gym & Fitness
- paragliding
Systems
- Opera system
- Fidelio system
- Amadeus airline system
Timeline
Marketing Cross Training (Task Force)
Rixos Premium Segate
11.2023 - Current
Executive Office Manager
Rixos Al Alamein
06.2022 - Current
Expedia sales
Expedia US ( WFH )
08.2021 - 05.2022
Executive Office Manager
The Cascade Hotel
11.2020 - 07.2021
Spa Reservation Assistant
Orka Louts Hotel
05.2020 - 11.2020
Guest Relations Assistant
The G Hotel ( Opening )
06.2019 - 01.2020
Guest Relations Coordinator
Royal Tolip Hotel North Coast ( Opening )
01.2019 - 05.2019
Guest Relation Agent
Rixos Alamein North Coast
06.2018 - 12.2018
Guest Relations Agent
Al Alamein Hotel Marassi
06.2016 - 12.2017
Guest relation officer ( Trainee )
Royal Tolip Hotel
03.2016 - 04.2016
Telephone operator ( Trainee )
Sheraton Montazah
07.2015 - 12.2015
Bachelor's degree - Tourism studies
Faculty of Tourism and hotels
High school Diploma -
International language school / EGC
Similar Profiles
RONEL DSOUZARONEL DSOUZA
Cashier at Rixos Premium Dubai JBRCashier at Rixos Premium Dubai JBR
MODIEGI RAMODIBANAMODIEGI RAMODIBANA
OUTLET TEAM LEADER at RIXOS PREMIUM DUBAIOUTLET TEAM LEADER at RIXOS PREMIUM DUBAI
Eslam ElkholyEslam Elkholy
Entertainment Supervisor at Rixos Premium SeagateEntertainment Supervisor at Rixos Premium Seagate