Mirna Mohamed

• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Trained staff on operating procedures and company services.
• Met customer call guidelines for service levels, handle time and productivity.
• Listen to customers’ questions and concerns and provide answers or responses
• Provide information about products and services
• Take orders, calculate charges, and process billing or payments
• Review customer accounts and make changes, if necessary
• Handle returns or complaints
• Record details of customer contacts and actions taken
• Refer customers to supervisors or more experienced employees

Operation specialized French speaker in Scope Medical company.
I have about a year experience in operation specialized french speaker in scope
medical company, Which specialized in medical trading and maintenance for
medical equipment and deceives. I am working on the contract of Scope medical
with suppliers abroad in everything related to medical tools and equipment.