Moaaz Elghannam

Dynamic Area Operations Manager with a proven track record at Alborg Medical Laboratories, excelling in performance analysis and operational efficiency. Skilled in team leadership and development, I drive branch success through effective workforce planning and quality assurance, consistently achieving financial goals while enhancing customer service.

• Leading Transformation Training - December 2024 - AB Associates
• Driving Customer Centric Transformation Training - November 2024 - AB Associates
• Coaching & Mentorship Skills Training - September 2024 - AB Associates
• Organizational Engagement & Leadership Practices Training - August 2024 - AB Associates
• Leading Transformation Training - July 2024 - BRISk
• Storytelling In Business Training - BRISk
• I Care Training - May 2023
• Emotional Intelligence Training - Oct 2023
• 14 Hour Training Course on Customer Care Skills under Work Pressure Training - Apr 2015 - TAG

Almentor

 leadership & the art of influencing

- Business Data Analysis Using Excel

- Business Etiquette and Body Language

- Fundamentals of Change Management

- Gap Analysis for A better personal & Professional life

- introduction to leadership

- leadership & Emotional intelligence

- Negotiate as A pro

- Pricing Excellence, Strategy & Execution

- the Art of Business Negotiation

- The Fundamentals of Pricing Management

- the science & Art of time Management

- Managing Employees performance in A professional way

- Time Management in A Demanding Work Environment

- Conflict Management Skills

- Leadership by Building Trust

- Excel Analytics | Data Analysis with Pivot-Tables & Charts

- Data Visualizations and Dashboards Using Microsoft Power Bi

- Persuasion and Influencing Skills