Moataz Amin
Network Security Team Lead
Cairo,
Summary
Team Leader (Acting as manager) for a Network & Security Team, with an experience in the Network Security large-scale Leading a team for multinational customer across all over the world. Managing and maintaining customer expectations. Leading Seniors projects and tasks. Upgrading and keep on track with OS of security devices.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Team Leader (Acting as manager)
CyShield
05.2023 - Current
- Implementing new projects for large customer.
- Handling Customer requests.
- Manage day to day operations team.
- Create and represent reports to customer.
- Manage and create work process.
Network Security Engineer Team Lead
Orange Business Services
03.2022 - 05.2023
- Leading team projects.
- Managing and maintaining customer expectations.
- Leading New technologies for customer.
Senior Network Security Engineer
Orange Business Services
12.2019 - 03.2022
- Manage crisis cases.
- Upskilling the team.
- Lead the new comers with technical training
Network Security Engineer
Orange Business Services
08.2017 - 12.2019
- Troubleshooting and handling security issues.
- Applying requested changes on security devices.
- pgrading and keep on track with OS of security devices.
Service Desk Specialist
Orange Business Services
04.2015 - 08.2017
- Handling Customers and cases.
- Document all troubleshooting and case management action.
Technical Support Agent
Raya Contact Center
01.2014 - 11.2014
- Customers Service Agent.
- Internet Troubleshooting.
- Web Based Troubleshooting.
Education
Bachelor - Electrical, Electronics And Communications Engineering
Misr International University
Cairo 04.2001 -
Skills
Firewalls: Fortigate, Paloalto, Checkpoint & Forcepoint
undefinedPersonal Skills Hobbies
- Able to explain technical data to non-technical colleagues
- Highly motivated and organized
- Target oriented
- Qualified team leader
- Effective team member
Timeline
Team Leader (Acting as manager)
CyShield
05.2023 - Current
Network Security Engineer Team Lead
Orange Business Services
03.2022 - 05.2023
Senior Network Security Engineer
Orange Business Services
12.2019 - 03.2022
Network Security Engineer
Orange Business Services
08.2017 - 12.2019
Service Desk Specialist
Orange Business Services
04.2015 - 08.2017
Technical Support Agent
Raya Contact Center
01.2014 - 11.2014
Bachelor - Electrical, Electronics And Communications Engineering
Misr International University
04.2001 -
Similar Profiles
Youssef MorsyYoussef Morsy
Program Manager at CyshieldProgram Manager at Cyshield
Nada El-ShennawyNada El-Shennawy
Project Manager & Scrum Master at CyshieldProject Manager & Scrum Master at Cyshield
Nada SaeedNada Saeed
Senior Front End Developer at CyshieldSenior Front End Developer at Cyshield
Yeshey SamdrupYeshey Samdrup
Team Leader/Acting Duty Manager & Night Manager at Hyatt Regency PerthTeam Leader/Acting Duty Manager & Night Manager at Hyatt Regency Perth
Natalie IvattNatalie Ivatt
Kaiako/team Leader/ Acting Centre Manager at Kaitiaki Kindergarten AssociationKaiako/team Leader/ Acting Centre Manager at Kaitiaki Kindergarten Association