Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
References
Work Availability
Timeline
Generic
MOATAZ GENINA

MOATAZ GENINA

ALEXANDRIA,EGYPT

Summary

Efficient Grocery Manager proudly offering over 13 years' experience creating great places to work and improving employee morale by effectively resolving conflicts and promoting active listening and communication skills. A determined professional known for managing supply levels and large restocking orders. Offering collaborating and negotiating skills. Knowledgeable food sales with over 13 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

19
19
years of professional experience

Work History

Grocery Manager

El Moataz market
Alexandria, Egypt
02.2012 - Current
  • Resolved customer complaints in a courteous and professional manner.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Oversaw daily operations of the store including opening and closing procedures.
  • Analyzed financial records to identify areas of improvement within the store.
  • Assisted customers with product selection when needed or requested.
  • Ordered supplies as needed while staying within budget parameters.
  • Reviewed purchase orders for accuracy before submitting them for processing.
  • Collaborated with vendors to negotiate prices on products and services.
  • Created strategies to increase customer loyalty through promotional campaigns.

Cleaner

PENINSULA PLAZA
AUSTRALIA, NSW
12.2011 - 11.2012
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Transported trash bags to designated disposal areas.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Washed windows both inside and outside of the facility.
  • Polished furniture to remove dust and dirt buildup.
  • Emptied wastebaskets and replaced liners.
  • Scrubbed walls to remove scuff marks or stains.
  • Responded to emergency cleaning requests to meet client expectations.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Provided assistance with laundry services when needed.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Adhered strictly to safety protocols while performing job duties.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Swept sidewalks and driveways of debris.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.

Cashier

CONVENINCE STORE
AUSTRALIA, NSW
06.2011 - 04.2012
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.

CLEANER

GLENQUAIRE PLAZA
AUSTRALIA, NSW
12.2009 - 11.2011
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Transported trash bags to designated disposal areas.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Washed windows both inside and outside of the facility.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Polished furniture to remove dust and dirt buildup.
  • Emptied wastebaskets and replaced liners.
  • Scrubbed walls to remove scuff marks or stains.
  • Responded to emergency cleaning requests to meet client expectations.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Provided assistance with laundry services when needed.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Adhered strictly to safety protocols while performing job duties.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Swept sidewalks and driveways of debris.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Cleaner

NORTON PLAZA
AUSTRALIA, NSW
02.2005 - 11.2009
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Transported trash bags to designated disposal areas.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Washed windows both inside and outside of the facility.
  • Polished furniture to remove dust and dirt buildup.
  • Emptied wastebaskets and replaced liners.
  • Scrubbed walls to remove scuff marks or stains.
  • Responded to emergency cleaning requests to meet client expectations.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Used shampoos and steam equipment to periodically clean upholstery and carpeting.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Kept business entrances clean, tidy and professional in appearance.
  • Dusted furniture, machines or equipment.

Warehouse Worker

FURNITURE STORE
AUSTRALIA, NSW
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Organized warehouse space for efficient storage of products.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.

Trolley MAN

WOOLWORTH LIMTED
AUSTRALIA, NSW
  • Notified supervisors immediately if any issues occurred during the mat rolling process.
  • Applied adhesives, coatings, sealants, or other substances to surfaces when required for production purposes.
  • Used hand tools such as hammers and screwdrivers when needed for repairs or adjustments.
  • Kept work area clean and organized at all times, disposing of waste properly.

Education

Bachelor of Arts - Sociology

ALEXANDRIA UNIVERSITY
EGYPT
05-2001

Skills

  • Task Delegation
  • Customer Service and Assistance
  • Workflow Planning
  • Training and Mentoring
  • Price Structuring
  • Ordering of Products
  • Employee Training
  • Verbal and Written Communication
  • Safety Monitoring

Affiliations

  • Long experience in the field of sales, which has exceeded 13 years and continues to date.
    The annual profits achieved are demonstrated by my bank account and some of my possessions, such as a private house, a car, a shop, and a wife and children in high-quality schools

Languages

Arabic
First Language
English
Elementary (A2)
A2

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Grocery Manager

El Moataz market
02.2012 - Current

Cleaner

PENINSULA PLAZA
12.2011 - 11.2012

Cashier

CONVENINCE STORE
06.2011 - 04.2012

CLEANER

GLENQUAIRE PLAZA
12.2009 - 11.2011

Cleaner

NORTON PLAZA
02.2005 - 11.2009

Warehouse Worker

FURNITURE STORE

Trolley MAN

WOOLWORTH LIMTED

Bachelor of Arts - Sociology

ALEXANDRIA UNIVERSITY
MOATAZ GENINA