Moataz Hassan Youssef, MBA
IT Manager
Cairo
Summary
Experienced IT Manager with 14 Years of Experience using ERP system, SAP, CCNA Security and all IT supported Program Seeking, for position in Networking field within a challenging organization where my professional Experience and Technical skills can be utilized to achieve organizational goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
IT Area Manager
Cleopatra Hospital Group, Hospitals
Cairo
02.2021 - Current
- Participate in IT corporate objectives and setting it on hospitals
- Plan the IT yearly budget
- Ensure the security of the information on system
- Develop strategy & policies on site according the group policies
- Implement ERP system on each hospital
- Ensure and review the KPIs for each departments extracted from system
- Send monthly KPIs for each hospital
- Ensure the backup and recovery plane are working schedule
- Document all IT procedures &manuals
- Review monthly logs and users authority according the authority matrix
- Set snag list for pending issue on site and follow up
- Trainee IT team for new technologies
- Review monthly infrastructure report and Aline with infra team
- Review IT team KPIs according the ticketing system reports
- Implements and digitalis any information in site as a business needs
- Improve knowledge and skills for IT team
- Set a BI dashboard to CEO with all data in hospital
- Evaluate the performance for IT team
- Manage/ report the project progress to ensure that optimum performance is achieved
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
IT Manager
Kuwait Embassy
Cairo
02.2018 - 02.2021
- Supported Management and guidance for IT of desk-based computer hardware and software, diagnosing
- Solved issues and escalating to 3rd Line where appropriate for internal/external users
- Assist in the IT department with duties of which you will be capable, as and when required
- Counted the IT budget for the year and compare with CAPEX and OPEX with cash flow –
- Developed an IT strategy & policy and Configured ERP users' privilege
- Implemented and analyses Khabeer ERP system
- Created call center system VOIP and CRM
- Managed information Technology, computer systems and Electronic data Operations
- Install, configure, backup, and troubleshoot server Service’s (AD - DNS - DHCP - File server - GPO - WSUS)
- Backup and Restored (VM Machines – OS - Data – Mails) by using (Symantec Backup Exec 2015)
- Install, configure, backup, and troubleshoot server Service’s (AD - DNS - DHCP - File server –
- GPO – WSUS_ SAN and NAS storage).
IT Manager
Dar Al-Tab Group of Medical Services Egypt
Cairo
01.2008 - 01.2016
- Counted the IT budget for the year and compare with CAPEX and OPEX with cash flow
- Developed an IT strategy & policy and Configured ERP
- Designed and install Network Infrastructure with VPN connection and microwave connection for Branches
- Design, Create, and Manage (VLAN) For Different Departments
- Backup and restore (VM Machines – OS - Data – Mails) by using (Veeam backup &replication VER 8 – Symantec
- Configured A.P Aruba 305 and Management switches (Cisco – HP)
- Installed, configure
- Disaster recovery for Data center
- VOIP for it analyses tailored system for the IVF and connect it with five branches
- Windows Server (, Antivirus (Kaspersky end point security center - Symantec) server console &clients
- Installed, configure, backup, and troubleshoot
- Server Service’s (AD - DNS - DHCP - File server - GPO WSUS)
- Control business applications Khabeer prime care ERP
- Control business applications Iman ERP system
- VMware Esxi 6.5
- Firewall FortiGate 6.2 – Cisco Fire wall
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Coordinated technical training and personal development classes for staff members.
IT System Admin
Al Amal w Al Hayat Hospital & Centers
06.2010 - 01.2011
- Installed, and Implemented GAMKA System and windows server
- Installed, troubleshoot server Service’s (DNS – DHCP – AD) and VMware ESXI
- Installed, configure, backup, and troubleshoot VMware Esxi
- Install Configured different applications for management console antivirus (Symantec-Kaspersky- Avira – Norton)
- Designed, Created, and Managed (VLAN) and Admin cisco IP phone
- Configure Rack Servers (DELL Power-Edge) series
- HP series and Installation of contact points
- Technical support for different OS
- (XP -7- 8 – 10) install
- Backup
- Troubleshoot
- Technical support printer and solving the hardware problems on the user machine
- Configured Rack Servers (DELL Power-Edge) series
- HP series and Installation of contact points
Data Base Administrator
Khabeer For software Industrious
06.2009 - 01.2010
- Managed system for hospital l with the staff and makes analyses for it to
- Runed the system for all department on it
- Trained the IT Department to how to use the system and how to admin strata the database
Education
MBA - E- Business
Arab Academy For Science,
Egypt 04.2022 - Current
Bachelor of Science - Information systems
Advanced Academy
Egypt 09.2005 - 09.2009
HP course, IT For Business Success, (7Days) - undefined
Mini MBA Diploma - undefined
Canadian
10.2009 - 12.2009
Skills
SAPundefined
Accomplishments
- Dar AL Teb CEO:
- DR.Ahmed Awadallah
- Contact: 01155550444 | Email: ahmadawadalla@hotmail.co
- Eng.Hany - IT manager Contact: 96566081089
- Eng. Moatasem - IT manager Contact: 01159331664
Certification
Microsoft Certified IT Professional (MCITP)
Timeline
MBA - E- Business
Arab Academy For Science,
04.2022 - Current
IT Area Manager
Cleopatra Hospital Group, Hospitals
02.2021 - Current
IT Manager
Kuwait Embassy
02.2018 - 02.2021
IT System Admin
Al Amal w Al Hayat Hospital & Centers
06.2010 - 01.2011
Mini MBA Diploma - undefined
Canadian
10.2009 - 12.2009
Data Base Administrator
Khabeer For software Industrious
06.2009 - 01.2010
IT Manager
Dar Al-Tab Group of Medical Services Egypt
01.2008 - 01.2016
Bachelor of Science - Information systems
Advanced Academy
09.2005 - 09.2009
HP course, IT For Business Success, (7Days) - undefined
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