Mohab Elgamal
Badr,Egypt
Summary
Dedicated dental professional with expertise in patients' comfort provision, oral anatomy knowledge, and dental terminology familiarity. Skilled in maintaining materials inventory, recording patient medical histories, and ensuring compliance with regulations. Demonstrates exceptional chairside manner and a commitment to delivering high-quality care while supporting efficient clinical operations. Aims to contribute to a patient-focused practice that prioritises excellence in dental care.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Dental assistant
Badr University in Cairo
Badr City, Cairo
03.2022 - 03.2025
- Assisted dentists with complex procedures, improving efficiency.
- Upheld high standards of cleanliness in the clinic by following stringent hygiene protocols.
- Handled patient queries and concerns with empathy and professionalism.
- Increased patient comfort by providing chair-side assistance during dental procedures.
- Ensured clean and sterile environment for patients by adhering to infection control protocols.
- Managed inventory of dental supplies, reducing instances of shortage.
- Maintained patient records under strict confidentiality rules to ensure privacy.
- Assisted in the taking of X-rays for diagnostic purposes.
- Prepared patients for treatments or check-ups, ensuring their comfort.
- Helped dentists restore teeth by prepping for permanent or temporary fillings.
Customer Support Representative
Turkish Airlines
Heliopolis, Cairo Governorate
03.2019 - 03.2020
- Organised training sessions for new hires, improving team performance.
- Coordinated with sales team for cross-selling or up-selling opportunities.
- Handled difficult situations calmly, preserving company reputation.
- Improved customer satisfaction by resolving complaints in a timely manner.
- Maintained accurate records of customer interactions to ensure continuity in service delivery.
Education
GCSEs - Dentistry
Badr University in Cairo (BUC)
Egypt 02.2022 - 02.2025
Skills
- Patients' comfort provision
- Oral anatomy knowledge
- Dental terminology familiarity
- Materials inventory keeping
- Patient medical history recording
- Chairside manner
- Compliance with regulations
Languages
Arabic
Proficient (C2)
English
Proficient (C2)
Affiliations
Writing
Gaming
Socializing
References
References available upon request.
Timeline
Dental assistant
Badr University in Cairo
03.2022 - 03.2025
GCSEs - Dentistry
Badr University in Cairo (BUC)
02.2022 - 02.2025
Customer Support Representative
Turkish Airlines
03.2019 - 03.2020
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