Mohamed Abdalla
Aviation Manager
Alexandria
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
17
17
years of professional experience
Work History
Aviation Manger
Solymaro Tours
04.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Aviation Manager
A Travel Tours
02.2011 - 04.2017
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Ticketing Counter
Decastro Tours
01.2010 - 02.2011
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
Ticketing & Reservition
Classy Tours
02.2009 - 12.2009
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Computer Science And Accounting - Computer Science And Accounting
College of Computer Science
Alexandria 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Customer service
Marketing
Staff management
Relationship building
Contract management
Project planning
Timeline
Aviation Manger
Solymaro Tours
04.2017 - Current
Aviation Manager
A Travel Tours
02.2011 - 04.2017
Ticketing Counter
Decastro Tours
01.2010 - 02.2011
Ticketing & Reservition
Classy Tours
02.2009 - 12.2009
Bachelor of Computer Science And Accounting - Computer Science And Accounting
College of Computer Science
04.2001 -
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