POTENTIAL FOR INNOVATION
MOHAMED ABDELAZIZ AWAGA
Store Manager @ GroupeSeb ( Moulinex - Tefal - Zahran )
El Santa
Summary
Creative with extensive experience in customer service and relations. Expert in managing budgets and financial records. Proven history to exceed quotas and benchmarks.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
2
2
Languages
Work History
Retail Store Manager
Groupe Seb
12.2022 - Current
- Conducted staff meetings to provide strategies and motivate staff to meet sales targets
- Increased staff productivity through mentoring and coaching, consistently exceeding store KPIs
Retail Store Manager
Al Safy Group
08.2018 - 12.2022
- Company Overview: (Orange Telecom)
- Monitored KPI based reporting, providing additional support and training to meet service and sales targets
- Managed and provided accountability for all complaints received in line with company standard, escalating issues to Management where appropriate
- (Orange Telecom)
FCY Cashier
Al Ansari Exchange Company
01.2013 - 06.2017
- Used POS systems to process debit and credit card payments
- Informed customers about special offers and featured items to encourage further purchases
Education
Bachelor - Commerce
Faculty of commerce - MIS
Skills
ABILITY TO WORK AS A TEAM MEMBER
ABILITY TO WORK UNDER PRESSURE
RESULT ORIENTED
TARGET ORIENTED
STOCKING AND REPLENISHING
Sales
Point of Sale Knowledge
Problem-solving skills
Merchandising Knowledge
Product and Service Sales
Exceptional Customer Service
Personal Information
- Place of Birth: Egypt
- Date of Birth: 08/27/88
- Driving License: Available
- Marital Status: Married
Privatecar
Available
Timeline
Retail Store Manager
Groupe Seb
12.2022 - Current
Retail Store Manager
Al Safy Group
08.2018 - 12.2022
FCY Cashier
Al Ansari Exchange Company
01.2013 - 06.2017
Bachelor - Commerce
Faculty of commerce - MIS
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