Creative with extensive experience in customer service and relations. Expert in managing budgets and financial records. Proven history to exceed quotas and benchmarks.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
2
2
Languages
Work History
Retail Store Manager
Groupe Seb
12.2022 - Current
Conducted staff meetings to provide strategies and motivate staff to meet sales targets
Increased staff productivity through mentoring and coaching, consistently exceeding store KPIs
Retail Store Manager
Al Safy Group
08.2018 - 12.2022
Company Overview: (Orange Telecom)
Monitored KPI based reporting, providing additional support and training to meet service and sales targets
Managed and provided accountability for all complaints received in line with company standard, escalating issues to Management where appropriate
(Orange Telecom)
FCY Cashier
Al Ansari Exchange Company
01.2013 - 06.2017
Used POS systems to process debit and credit card payments
Informed customers about special offers and featured items to encourage further purchases
Education
Bachelor - Commerce
Faculty of commerce - MIS
Skills
POTENTIAL FOR INNOVATION
Personal Information
Place of Birth: Egypt
Date of Birth: 08/27/88
Driving License: Available
Marital Status: Married
Privatecar
Available
Timeline
Retail Store Manager
Groupe Seb
12.2022 - Current
Retail Store Manager
Al Safy Group
08.2018 - 12.2022
FCY Cashier
Al Ansari Exchange Company
01.2013 - 06.2017
Bachelor - Commerce
Faculty of commerce - MIS
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