Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohamed Abdelmoneim

.
Cairo, Ma'Adi,

Summary

Highly motivated and customer focused Customer Support Representative with strong communication, problem solving and efficient queries handling skills. Gained valuable experience at "Talaat Moustafa Group" in managing customer queries, advertising and working under pressure. Proficient in CRM systems to enhance customer experience and committed to providing high quality service and enhancing customer relationships.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Public Relations Specialist

Talaat Moustafa Group
03.2024 - Current

-Member Relations : Address member complaints and inquiries promptly and professionally, striving to resolve issues to enhance member satisfaction.

-Reporting : Prepare and deliver detailed daily reports to management, highlighting membership trends, issues, and suggestions for improvement.

-professional Reporting : Generate regular reports that provide insights into "talaat moustafa" activities, ensuring transparent communication with management.

-Strong communication and interpersonal skills.

-proficiency in microsoft office.

-Ability to work independently as well as part of a team.

Trainee Accountant

Life Chemicals Group L.C.G
08.2021 - 09.2021

-Trainee Accounting Department, singificant independent companies, suppliers and distributors of chemical raw materials in the egyptian market.

-Played a key role in the annual budgeting process ,including variance analysis which led to more accurate forecasting.

Education

Bachelor of Business Administration - Accounting

Canadian International College "CIC"
07-2021

Skills

Public relations

Social media expertise

Teamwork

Customer service

Teamwork and collaboration

Problem-solving

Team management

Time management

Data entry

Excellent communication

Decision-making

Fast Learner

Microsoft Excel

Leadership

Timeline

Public Relations Specialist

Talaat Moustafa Group
03.2024 - Current

Trainee Accountant

Life Chemicals Group L.C.G
08.2021 - 09.2021

Bachelor of Business Administration - Accounting

Canadian International College "CIC"
Mohamed Abdelmoneim.