Summary
Overview
Work History
Education
Skills
Timeline
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Mohamed Abdelnaby

Senior Operation Manager
Cairo,C

Summary

As a seasoned Senior Operations and Project Manager at almentor, I have dedicated my career to pioneering ambitious eLearning initiatives, successfully overseeing projects with budgets exceeding $25 million. My journey has been marked by a relentless passion for digital transformation, operational excellence, and impactful collaborations with prominent industry leaders, including CIB, Vodafone, and the transformative DECI project—a strategic initiative in collaboration with Egypt's Ministry of Communications and Information Technology aimed at enhancing digital education across the nation.

Throughout my career, I have consistently harnessed my expertise in risk management, analytics, and strategic planning to create and deliver solutions that significantly boost operational efficiency and catalyze organizational growth. My ability to effectively lead diverse teams, navigate complex challenges, and ensure alignment with both business objectives and stakeholder expectations has been a cornerstone of my professional ethos.

Looking forward, my ambition remains firmly rooted in advancing digital learning and development initiatives throughout the Middle East and Africa. I am committed to driving innovation, cultivating environments that enable teams and projects to flourish, and connecting with forward-thinking professionals and organizations dedicated to educational technology and operational excellence.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Senior Operations Manager

Almentor.net
11.2023 - Current
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Implemented data-driven decision making to inform business strategies and drive operational excellence.
  • Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.

Senior Project Manager

Almentor.net
02.2022 - 11.2023
  • Maintained schedules to meet key milestones at every project phase.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.

Operations Manager

International House Cairo
01.2020 - 02.2022
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.

Operations Manager

English Capsules
01.2018 - 12.2019
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Increased profit by streamlining operations.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Education

MBA - Global Management And Digital Transformation

ESLSCA University
Cairo, Egypt
04.2001 -

Bachelor’s Degree in Business Administration - Business Administration And Management

Cairo University
Cairo, Egypt
04.2001 -

Skills

Operations management

Timeline

Senior Operations Manager

Almentor.net
11.2023 - Current

Senior Project Manager

Almentor.net
02.2022 - 11.2023

Operations Manager

International House Cairo
01.2020 - 02.2022

Operations Manager

English Capsules
01.2018 - 12.2019

MBA - Global Management And Digital Transformation

ESLSCA University
04.2001 -

Bachelor’s Degree in Business Administration - Business Administration And Management

Cairo University
04.2001 -
Mohamed AbdelnabySenior Operation Manager