Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohamed Abo Rokba

Alexandria

Summary

Driven and resourceful Business Development Manager with a strong track record in lead generation, investor outreach, and strategic fundraising. Known for building high-value client and investor relationships, identifying growth opportunities, and closing deals that scale revenue. Skilled in managing sales pipelines, streamlining operations, and executing data-driven outreach strategies across CRM platforms like Salesforce, GoHighLevel, and Salesflow. Adept at using tools like Asana and Google Sheets to organize workflows, track performance, and drive team collaboration. Brings a hands-on, results-first approach to every project—focused on impact, clarity, and long-term success.

Overview

6
6
years of professional experience

Work History

Business Development Manager

DealRaise
02.2025 - Current
  • Expanded client and investor network by identifying high-potential opportunities and building strategic relationships with decision-makers across sectors.
  • Spearheaded lead generation campaigns and investor outreach initiatives, aligning solutions with client goals to accelerate fundraising and business growth.
  • Acted as a trusted advisor to clients, developing tailored strategies that addressed pain points and unlocked long-term value, resulting in sustained partnerships and repeat business.
  • Launched targeted marketing and outreach strategies to drive investor engagement and secure funding opportunities, contributing directly to revenue growth.

Service Delivery & Sales Optimization Specialist

Sutherland Global Service
12.2023 - 01.2024

Led a high-performing team of 15+ representatives, optimizing efficiency and customer satisfaction.
Provided mentorship, training, and performance coaching, boosting team
productivity by 20%.
Monitored and optimized KPIs, ensuring consistently high customer retention and engagement.
Redesigned internal processes, reducing response times by 30% and improving overall service quality.

Subject Matter Expert

Sutherland Global Service
08.2022 - 12.2023
  • Mentored junior team members, contributing to their professional growth and development.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.

International Account Advisor

Sutherland Global Service
06.2021 - 09.2022

Excel in Delivering CX towards Program Expansion & Increasing Clint revenue.
Exceeded monthly sales goals by 15-20%, ranking among top performers.
Addressed customer objections, closing high-value deals through strategic
negotiation.

Import and Export Coordinator

AR International
06.2020 - 01.2021
  • Investigated discrepancies in shipping documents and resolved issues with vendors.
  • Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.
  • Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.

International Account Advisor

Vodafone UK
05.2019 - 05.2020

Excel in Delivering Customer experience towards Program Expansion & Increasing Clint revenue.
Exceeded monthly sales goals by 15-20%, ranking among top performers.
Addressed customer objections, closing high-value deals through strategic negotiation.

Education

Bachelor in Business Management - Business Management

Faculty of Commerce English Department
09-2022

No Degree - Business Administration

C3S Business School
Barcelona Spain
12-2020

Skills

    SKILLS

  • Business Development & Growth Strategy – Proven track record in identifying new opportunities, scaling partnerships, and driving consistent revenue growth
  • Lead Generation & Fundraising – Skilled in sourcing high-quality leads, building investor pipelines, and managing outreach for funding campaigns
  • Client Relationship Management – Experienced in developing strong, long-term relationships with clients, investors, and stakeholders to boost retention and satisfaction
  • Strategic Communication & Negotiation – Highly effective in pitching, handling objections, and closing deals through clear, persuasive messaging
  • CRM & Sales Tools Proficiency – Hands-on experience with GoHighLevel (GHL), Salesforce, Salesflow, Mondaycom, and CRM dashboards to streamline sales processes and performance tracking
  • Workflow & Project Management – Proficient in tools like Asana and Google Sheets for organizing tasks, automating workflows, and collaborating across teams
  • Team Leadership & Collaboration – Capable of leading and mentoring cross-functional teams to exceed goals and improve operational efficiency
  • Customer Experience & Retention – Committed to delivering excellent service and resolving client issues quickly to enhance loyalty and long-term success
  • Data-Driven Decision Making – Adept at using performance metrics and sales funnel analytics to guide strategy and improve results
  • Tools & Platforms: GoHighLevel (GHL), Salesforce, Salesflow, Mondaycom, Asana, Google Sheets, Verint, IEX

Timeline

Business Development Manager

DealRaise
02.2025 - Current

Service Delivery & Sales Optimization Specialist

Sutherland Global Service
12.2023 - 01.2024

Subject Matter Expert

Sutherland Global Service
08.2022 - 12.2023

International Account Advisor

Sutherland Global Service
06.2021 - 09.2022

Import and Export Coordinator

AR International
06.2020 - 01.2021

International Account Advisor

Vodafone UK
05.2019 - 05.2020

Bachelor in Business Management - Business Management

Faculty of Commerce English Department

No Degree - Business Administration

C3S Business School

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Mohamed Abo Rokba