Mohamed Abu Elsoud Hussien
Egypt ,
Summary
Dynamic Odoo Sales with a proven track record at Knowledge Bi, adept in CRM proficiency and exceptional customer service. Excelled in lead conversion, enhancing profit margins through strategic sales and financial management. Skilled in MS Office, showcasing analytical prowess and effective communication to foster client relationships and drive success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Odoo Sales
Knoweldge Bi
Cairo
05.2024 - Current
- Prospecting and Lead Management Using Odoo's CRM tools to manage leads, track potential customers, and automate contact with prospects.
- Sales Pipeline Management Utilizing Odoo’s sales module to oversee the sales pipeline stages, ensuring that opportunities are followed up on and converted into sales.
- Quotation and Order Management Creating professional quotations and sales orders directly from the CRM, and managing the order fulfillment process.
- Customer Relationship Management Using customer data in Odoo to build and maintain relationships, schedule follow-ups, and address customer inquiries and concerns effectively.
- Collaboration with Other Departments Working closely with marketing, customer support, and finance teams to ensure a smooth sales process.
- dentified needs of customers promptly and efficiently.
- Developed relationships with clients through regular follow-up calls, emails.
- Maintained detailed files, checklists and financial records of sales and transactions.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Engaged in lead generation activities, including cold calling and email campaigns, to expand the customer base.
- Participated in client meetings and sales calls to understand customer needs and requirements.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Accountant
Al- Nada Corporation for Trade and Supply of Wood
05.2020 - 07.2021
- Assist in the preparation of financial reports such as financial statements and ledgers
- Provide accurate, timely, and relevant recording, reporting, of daily sales bills
- Provide plans to collect the amounts from customers
- Responsible for the treasury and the receipt of sales bills and matching with the journal
- Initiating the sales process by scheduling appointments, making and explaining product and service capabilities
- Skills: Organization and attention to details
- Customer Interaction
- MS Office (Word, Excel)
Education
Helwan University
Helwan University
Skills
- MS Office (Word, Power Point ,Excel)
- Computer skills
- Excellent communication
- Analytical
- Customer service
- CRM proficiency
Certification
- Completed The Odoo Consultant Diploma , Provided by EYouth Learning
- Completed CBE (Certificate of Banking & Economy) at Banker’s Lounge Academy
- Completed ICDL course at Russian Culture Centre
- Completed Training Program of Accounting Applications at Helwan University
- Banking Workshop at BANQUE MISR
Languages
- Arabic: Native
- English: Very Good
Affiliations
- Complete the service Military
Timeline
Odoo Sales
Knoweldge Bi
05.2024 - Current
Accountant
Al- Nada Corporation for Trade and Supply of Wood
05.2020 - 07.2021
Helwan University
Helwan University
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