Summary
Overview
Work History
Education
Skills
Languages
Certification
Quote
Timeline
Accomplishments
BUSINESS DEVELOPMENT AND ADDED-VALUE
Hi, I’m

Mohamed Abu Rahal

Egypt
Mohamed Abu Rahal

Summary

Own impressive journey through Supply Chain operations in addition to value chain management, through MENA region at most reputable wholesalers and retailers.

Deliver successful improvements for business operations, profitability and team developments. Innovate bottleneck and work-constrains solutions to streamline operations effectively in fast-paced and high-pressure environments. Improve the balance between CSAT and ESAT.

Boomed revenue to 12 Billion £ / Month with annual 20 % increment at current company.

(Certified International Supply Chain manager and Lead Auditor).

Overview

21
years of professional experience
3
Certificate

Work History

Egypt, UCP
Egypt

Group Operations Manager
02.2016 - Current

Job overview

  • Manage operations of 75 warehouses and guide more than 10000 employees all over the country to ensure meeting customer satisfaction and continual improvement to exceed customer expectations by means of value chain strategy.
  • At the biggest Egyptian distributor in Africa and Middle East. The company is a partner of AmerisourceBurgen (one of biggest American distributors in USA).
  • Produce SOPs to document procedures at workplaces as well as other collaborating departments to optimize productivity through standardization.
  • Increase productivity through cross-training and thorough training of both current employees and new hires.
  • Measure and review performance via KPIs and metrics.
  • Identify areas of deficiency and perform root-cause analysis to solve problems.
  • Anticipate and track operational and tactical risks to provide strategic solutions.
  • Identify opportunities to reduce cost and improve productivity continually.
  • Direct investigations to verify and resolve customer or shipper complaints.
  • Control changes may impact the business.

Qatar, IMC
Qatar

Warehousing and Distribution Manager
09.2012 - 10.2015

Job overview

  • Renovated the main warehouse to maximize facility utilizing by warehouse-workflow optimization and increased profitability, developed business, slashed the delivery-time by 10 times.
  • At the biggest Qatari wholesaler & retailer chain.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing activities of workers engaged in receiving, storing, dispatching and shipping products to maintain operational efficiency.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Directed harmoniously wide diversity of employees from different cultures and nationalities .
  • Improved the ERP system and stock-taking procedure.
  • Monitored inventory levels of products and materials in warehouses to keep needed goods on hand.

Egypt, Pharmaoversess
Egypt

Warehouse Manager
08.2010 - 08.2012

Job overview

  • Managed daily operations all over 4 warehouses, organized the warehouses design to enhance workflow and maximize space for stock while allowing for high volume traffic zones and minimized stock-taking discrepancy near zero.
  • At one of biggest Egyptian distributor of pharmaceutical products,medical devices,self-care products,cosmetics and sorts of FMCG.
  • Boosted one of the warehouses to be at the top over more than 20 branches after it had been the last and after it had been threatened to close.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.

Saudi Arabia ,Al Dar Hospital
KSA

Pharmacist Manager
05.2008 - 08.2010

Job overview

  • Built out-standing relations with patients and avoided any shortage in items against very high demands based on seasons for more than 500 orders per a day through minimizing the forecasting error.
  • Managed medical supply inventory, complying with applicable laws and regulations.
  • At the biggest hospital in the city.

Saudi Arabia, Al Naghi group
KSA

Branch Manager
09.2002 - 05.2008

Job overview

  • Purchased all branch customer demands and increased sales by 400%. Won the best branch manager in the group and my branch became one of best all over 60 branches.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Analyzed competitors and market trends to facilitate business growth.
  • At the biggest Saudi agent.

Education

Cairo university

Bachelor's degree from Pharma

University Overview

Skills

  • Critical Thinking (Mitigated 95% of Risks)
  • Problem Solving
  • Decision making
  • Team leadership
  • Performance evaluation and monitoring
  • Time management (Increased delivery routes 3 times)
  • Negotiation
  • Communication skill
  • Technical skills (ERP system,Microsoft office)
  • Analytical skills (Zero discrepancy in stock taking)
  • Domain knowledge

Languages

Arabic
First Language
English
Proficient
C2

Certification

  • CISCM , IPSCMI - 2019.
  • LA , IRCA - 2021.
  • LSS cont. , Alison - 2023.

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Group Operations Manager
Egypt, UCP
02.2016 - Current
Warehousing and Distribution Manager
Qatar, IMC
09.2012 - 10.2015
Warehouse Manager
Egypt, Pharmaoversess
08.2010 - 08.2012
Pharmacist Manager
Saudi Arabia ,Al Dar Hospital
05.2008 - 08.2010
Branch Manager
Saudi Arabia, Al Naghi group
09.2002 - 05.2008
Cairo university
Bachelor's degree from Pharma

Accomplishments

Accomplishments
  • Resourced more external service providers by 4 times to avoid monopoly and to promote the competition to provide highest quality at lowest cost.
  • Contracted Service Level Agreements (SLAs).
  • Slashed depreciation rate 1.5 times by maximizing benefits of assets and equipment by following periodic preventive maintenance plan.
  • Declined distribution cost by 25% through depending on new-economic green models of vehicles(more than 800) under warranty with periodic preventive maintenance.
  • Reduced customer order-cycle from 10 days to 24 hours (improvement 10 times).
  • Spearheaded an employee engagement program, resulting in 95% decrease in annual employee turnover.
  • Slashed landing-cost by more than 75% through engulfing all coming-consignments inside well-arranged warehouses in shortest time offloading and by well-trained operators.
  • Decreased shipping-lead time by receiving 5 imported shipments per day instead of one (5 times improvement).
  • Slashed holding cost and increased inventory turnover ratio to 1.5 times.
  • Developed delivery-routes by 3 times.
  • Minimized defects to 1% by 20 returns out of 2000 deliveries/month.
  • Streamlined the operations, resulting in a 50% reduction in operating budget and so; redirected the expense in business-expansion .
  • Thrived revenue by 30% since first year by spearheading business-development.
  • Tripled number of exclusive suppliers as well as number of customers due to good reputation and valued services.
  • Supervised safe-transforming of the ERP system from Oracle to SAP.
  • Lead the companies to gain and maintain ISO 9001 .

BUSINESS DEVELOPMENT AND ADDED-VALUE

BUSINESS DEVELOPMENT AND ADDED-VALUE

  

  • Shared in Business continuity Planning as in : Covid-19 pandemic crisis by determining alternative-decentralized warehouses, IT-Contingency plan among periodic backup test and avoid inflation impacts by possessing fixed assets instead of renting.
  • Expanded the scope of SOPs from traditional Supply Chain to modern value chain
  • Grasped broad-awareness in detail,while collaborating with supporting departments at biggest distributors: financial,commercial,sales,information-technology ,maintenance,security,engineering,human resource,legal and customer satisfaction monitoring.
  • Establish firm hierarchy and design job-description for all employees followed by training and continuous evaluation.
  • Apply Lean and Six Sigma concepts to minimize defects, wastes and maximize customer-satisfaction.
  • Co-founded E-commerce business and Supply chain advising center.
  • Lead companies to gain and maintain ISO 9001 .

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Mohamed Abu Rahal