Mohamed Adel Sanour
Summary
Searching for a challenging career in a well-established reputable organization which can cope for my abilities alongside with my interpersonal skills and so allow me to continue increasing my experience and ensuring a professional career growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Partner
Real Estate Brokerage
New Cairo, Egypt
06.2023 - Current
- Led strategic partnerships to enhance business growth and market reach.
- Developed and implemented operational strategies to optimize resource allocation.
- Mentored junior team members, fostering a culture of collaboration and continuous improvement.
- Analyzed market trends to identify new business opportunities and competitive advantages.
Senior Customer Service (After Sale Department)
TMG (Talaat Mostafa Group)
Cairo, Egypt
06.2022 - 06.2023
- Company Industry: Real Estate Developer
- Branch: Celia (New Capital)
Assistant Director of Branches
Al Shams Laboratories
09.2014 - 05.2022
- Company Industry: Hospital & Health Care
- Missions:
- Participating in opening 60 new branches within 3 years including construction.
- Recruitment of the staff in AL shams Laboratories.
- Assist Branch Manager in implementing business development strategies
- Make sure to Provide quality and exceptionally services to customers.
- Evaluate the branches staff and the workflow in the branch
- Maintain operational standards to provide an excellent working environment for employees.
- Resolve customer complaints promptly and efficiently, communicating with the customer direct to make sure of the customer satisfaction.
- Support sales promotion activities including promotional campaigns, micro-marketing events, and trade shows
- Develop action plans to enhance operational controls and optimize customer service.
- Create friendly and warm environment at the branches.
- Audit on the internal documents and facility requirement
- Make sure that the operations at the branches matching with the annual budget for every branch
- Involve with high management on creating the annual budget for the branches and the staff training budget.
Co-founder and manager
Bayit for home textile
Mansoura, Egypt
12.2011 - 01.2017
- Missions:
- Responsible for Export the needed material and goods from abroad.
- Travel to Turkey to select the material types and the designs.
- Handling the financial Cost for the shop.
- Handle the legal documents through lower.
- Responsible for the marketing campaign to the shop.
- Handling the facility requirement and make sure its suitable
- Study the market to analysis the needed designs and the run selling items.
- Controlling the WH and the stock orders from the distributor (abroad from turkey and from the local Manufactories)
- Recruit staff when needed
- Educate the staff about materials type and what is the difference from any materials
Marketing and Advertising Manager
Al Shams Laboratories
Cairo, Egypt
03.2013 - 09.2014
- Missions:
- Design the name branding plan for the organization and create an action plan to achieve it.
- Define the market budget and keep an eye to have the budget for all year
- Assisting the sales team to know the goal of every plan and how they can assist in achieve it
- Keep the sales team updated with the knowledge and upcoming complain.
- Create a new market share to the laboratories
- Study the competitors in the market and analysis the strength and the weakness points to work on it
- Make sure that all the branches are having the same design and the same system in dealing with the customer to enhance the branding
- Involve with the designer in creating the logo and the slogan
- Present the financial plan and submitted to the high management to take the approval
Executive Manager
Art Advertising Agency
02.2009 - 06.2011
- Company Industry: Advertising.
Education
B.Sc. - Management Information Systems (English Section)
Delta Higher Institute for Computer
01.2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Power user in Windows systems.
- Professional user in MS Office.
- SAP
Language Skills.
V. Good in English (verbal & writing).
Disclaimer
The information on this document is true and accurate and I agree to maintain and present all original certificates upon request.
Personal Profile
- Ability to comprehend and set objectives.
- Having the sense of quality and precision in fulfilling duties and tasks.
- Willingness to acquire knowledge and continuous learning.
- Having the commitment to share knowledge with others.
- Flexibility to change direction and adopt new approaches.
- Capable to deal and work with people from various cultures.
- Willingness to lead the way for others, empower and support staff.
- Efficient in working under pressure.
- Ambitious, enthusiasm and self-confident.
- Determined, Well Adjusted.
Timeline
Partner
Real Estate Brokerage
06.2023 - Current
Senior Customer Service (After Sale Department)
TMG (Talaat Mostafa Group)
06.2022 - 06.2023
Assistant Director of Branches
Al Shams Laboratories
09.2014 - 05.2022
Marketing and Advertising Manager
Al Shams Laboratories
03.2013 - 09.2014
Co-founder and manager
Bayit for home textile
12.2011 - 01.2017
Executive Manager
Art Advertising Agency
02.2009 - 06.2011
B.Sc. - Management Information Systems (English Section)
Delta Higher Institute for Computer