Photoshop
Mohamed Adham
it - graphic disiner - Sales man- social worker
Cairo
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
VBranch Manager - IT - Graphic Designer
Adham digital printing
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
I T And seals man
adham copy center
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
I T , graphic designer ,team leader and seals
fastprint
Swimming Instructor
Wadi Degla Club 6th October
07.2013 - 10.2013
- Collaborated with colleagues to develop comprehensive swim programs for participants of all ages and skill levels.
- Contributed to a positive work culture among colleagues through open communication, teamwork, and mutual respect while striving to deliver exceptional aquatic education experiences for all students.
- Prepared equipment before each class class and stored items promptly after classes.
- Took notes strengths and weaknesses of each child in class to track progress.
- Improved student confidence in water by providing individualized feedback and personalized instruction.
Swim Coach
Central Secuity Forces Club
07.2012 - 11.2012
- Prepared athletes for special competitions and tournaments.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Promoted a healthy lifestyle among athletes by providing guidance on nutrition habits and recovery methods in addition to physical training protocols.
- Increased team unity through regular team-building exercises and events, fostering a supportive environment for athletes.
- Continuously expanded coaching knowledge through participation in professional development workshops or conferences, staying updated on industry trends and techniques.
Social Worker Assistant
El Taawon Club
08.2015 - 06.2016
- Strengthened interagency partnerships by regularly attending meetings and sharing information, resulting in improved service delivery for clients.
- Safeguarded client confidentiality by adhering strictly to HIPAA guidelines while maintaining accurate recordsdocumentation.
- Collaborated with multidisciplinary teams to create holistic care plans addressing physical, mental, emotional, and social needs of clients.
- Reduced recidivism rates by implementing evidence-based interventions tailored to client needs.
- Trained volunteers/staff members in best practices related to casework/crisis intervention techniques.
- Led multidisciplinary team meetings to review client progress and adjust treatment plans as needed.
- Facilitated support groups that fostered peer connections, emotional healing, and skill-building opportunities among participants.
- Streamlined referral processes by creating a centralized system that increased efficiency and accessibility of services for clients.
- Advocated on behalf of vulnerable individuals in court proceedings, contributing to fair outcomes aligned with client interests.
- Evaluated program effectiveness using data-driven measures, leading to continuous improvements in service delivery.
- Secured funding for vital programs through grant writing and fundraising efforts, expanding available resources for clients.
- Mentored junior social workers, enhancing their professional development and skills growth.
- Improved client outcomes by conducting comprehensive assessments and developing individualized treatment plans.
- Conducted home visits to assess living conditions and provide personalized support for families in need.
- Promoted family reunification through effective case management and advocacy efforts.
- Provided crisis intervention services to clients, addressing immediate needs and ensuring safety.
- Developed culturally sensitive programs to address the unique challenges faced by diverse populations within the community.
- Enhanced community resources for clients through collaboration with local agencies and organizations.
- Supported clients and families with empathy and compassion during difficult times.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Updated client documentation for accurate, compliant and current records.
- Maintained regular contact with clients by calling and visiting clients' homes.
Social Worker Assistant
Omar Shahien Hospital
09.2016 - 06.2017
- Explained medical care options to help families make informed healthcare decisions.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Conducted home visits across [Location] to check on patients' well-being.
- Increased access to resources by building partnerships with local organizations that provide essential services.
- Provided information on community resources, connecting clients with essential services and programs.
- Facilitated group therapy sessions under the supervision of a licensed social worker, fostering positive communication among participants.
- Empowered individuals by assisting them in setting realistic goals for personal growth and selfsufficiency.
- Coordinated referrals to community services to help clients obtain needed support.
- Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
- Improved family dynamics through mediation efforts aimed at resolving conflicts or addressing concerns.
- Maintained accurate client records, ensuring privacy and compliance with regulations.
Adult Swim Coach
Adult Swimming Acadimy
10.2019 - 09.2020
- Prepared athletes for special competitions and tournaments.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
- Streamlined administrative tasks such as tracking attendance, maintaining records of swimmer achievements, and updating contact information databases for efficient organization.
- Continuously expanded coaching knowledge through participation in professional development workshops or conferences, staying updated on industry trends and techniques.
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Mentored beginner coaches on effective techniques for instructing swimmers at various skill levels.
- Implemented injury prevention measures by teaching proper warm-up techniques, stretching routines, and strength exercises.
- Conducted regular parent meetings to discuss athlete progress, expectations, and address any concerns or questions about the program.
Education
Social work -
Helwan University
01.2010 - 04.2013
Graphic Design - undefined
Russian Cultural Center
01.2016 - 04.2017
ICDL - undefined
Helwan University
01.2018 - 04.2024
Ccna
Cours Online
From Home 08.2024
Rescue Certificate
The Egyptian Center For The Diver 03.2012
Instructor Preparation Certificate From The Egypti
Instructor Preparation Swim
The Egyptian Center For The Diver And Marine Rescu03.2012
Skills
Logical
Solution-focused
Analytical thinking
Communication
Arabic
English
German
Adobe (Photoshop, Illustrator, InDesign, Acrobat)
Microsoft Office (Word, Excel, PowerPoint)
Teamwork
Leadership
Customer Service
Adaptability
Time Management
Strong Work Ethic
Team Leadership
Operations Management
Strategic Planning
Performance Management
Staff Development
Workforce Management
Financial Management
Business Development
Project Management
Marketing
Business Administration
Customer Relationship Management (CRM)
Staff Management
Policy Implementation
Contract Management
adhamdp01@gmail.com
Phone
+201117679970
Location
Cairo, Egypt
Title
Branch Manager - IT - Graphic Designer
Software
Illustrator
InDesign
Word
Excel
Powerpoint
Timeline
Adult Swim Coach
Adult Swimming Acadimy
10.2019 - 09.2020
ICDL - undefined
Helwan University
01.2018 - 04.2024
Social Worker Assistant
Omar Shahien Hospital
09.2016 - 06.2017
Graphic Design - undefined
Russian Cultural Center
01.2016 - 04.2017
Social Worker Assistant
El Taawon Club
08.2015 - 06.2016
Swimming Instructor
Wadi Degla Club 6th October
07.2013 - 10.2013
Swim Coach
Central Secuity Forces Club
07.2012 - 11.2012
Social work -
Helwan University
01.2010 - 04.2013
VBranch Manager - IT - Graphic Designer
Adham digital printing
I T And seals man
adham copy center
I T , graphic designer ,team leader and seals
fastprint
Ccna
Cours Online
Rescue Certificate
Instructor Preparation Certificate From The Egypti
Instructor Preparation Swim
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