Mohamed Ahmed
Cairo ,Helwan
Summary
Dynamic professional with a proven track record in customer follow-up and collections, notably with شركة النسر للشحن الدولي. Excelled in verbal and written communication, problem-solving, and teamwork. Demonstrated rapid adaptation to new technologies, enhancing team efficiency by 30%. Skilled in planning, coordination, and delivering exceptional client satisfaction through active listening and organizational prowess.
Overview
7
7
years of professional experience
Work History
Follow-up of Customers and Collection of Dues
شركة النسر للشحن الدولي
09.2023 - 01.2025
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Work in Marketing, Customer Follow-up Follow-up Collections From Customers
Charisma for Advertising
04.2019 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Work in Customer Follow-up
Etihad For Import, Export and International Shipping .
02.2018 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Bachelor In Information Systems - Management Information Systems
City Higher Institute of Engineering And Information Systems
Shabramant City 2024
Skills
Commercial and consumer clients
Verbal and written communication
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Timeline
Follow-up of Customers and Collection of Dues
شركة النسر للشحن الدولي
09.2023 - 01.2025
Work in Marketing, Customer Follow-up Follow-up Collections From Customers
Charisma for Advertising
04.2019 - 07.2023
Work in Customer Follow-up
Etihad For Import, Export and International Shipping .
02.2018 - 03.2019
Bachelor In Information Systems - Management Information Systems
City Higher Institute of Engineering And Information Systems