Mohamed Ahmed Mohamed

• • Monitor: attendance and leave, absences
• • Permissions requests
• • Employee loans: requests, deductions
• • Payroll dues
• • Pay Payroll dues
• • Employees settlements
• • Other employee allowances
• • Other employee benefits: overtime, sales commission
• • Responding to employee inquiries
• Reviewed time records for 900 employees to verify accuracy of information.
• Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

• • Manages the implementation of structural changes and employees’ placements, directs job analysis process ensuring proper communication with the company departments.
• • Set a recruitment plan for Branch based on actual needs of different departments, and coordinates with the concerned departments to identify the selection criteria and the required qualifications.
• • Follow the work of medical and social insurance for staff and solve problems related.
• • Monitors the proper execution of the approved HR policies and procedures and ensures the full awareness of all employees in the company of the set policies and procedures.
• • Scanning all the applications and resumes, interviewing applicants, evaluate applicant skill and make recommendations regarding applicant's’ qualifications.
• • Make all the necessary procedures for the beginning & end of service (contracts, offer letters, job descriptions, performance evaluation, Resignations, Termination, Absents
• • Preparing all reports related to salaries and payroll variables (Absents, Penalties Overtime, Bonus, Salary Increase, allowances, gift, etc.
• • Responsible for whole salaries processes
• • Responsible for financial settlements (vacations financial settlements / exit financial settlements)
• •Social insurance Administration (Add + Delete + up + pay dues + claim compensation
• • Responsible for employee’s visas procedures.
• • Responsible for absenteeism and lateness employees monthly warning letter
• • Booking airline tickets
• • Follow-up company official papers and dates and what needs to renew.
• • The issuance of the necessary company official papers and certificates.
• • Written public speeches.
• • Follow the safety system and ensure readiness and safety.
• •Follow-up and coordinate the work of public relations, including business and raise the daily report of their own tasks.
• • Participate in the development of the annual plan for training and research for the Foundation for staff training courses.
• •Preparing HR Reports periodically (Daily, Weekly, Monthly)
• •Work on Visa procedures and the residency permits.
• •Responsible for Health & Safety
• Responsible for issuance of Iqama and renewing.
• •Responsible for AJEER system.

• Manages the implementation of structural changes and employees' placements, directs the job analysis process, ensuring proper communication with the company departments.ts.
• • Set a recruitment plan for Branch based on actual needs of different departments, and coordinates with the concerned departments to identify the selection criteria and the required qualifications.
• • Follow the work of medical and social insurance for staff and solve problems related.
• • Monitors the proper execution of the approved HR policies and procedures and ensures the full awareness of all employees in the company of the set policies and procedures.
• • Scanning all the applications and resumes, interviewing applicants, evaluate applicant skill and make recommendations regarding applicant's’ qualifications.
• • Make all the necessary procedures for the beginning & end of service (contracts, offer letters, job descriptions, performance evaluation, Resignations, Termination, Absents
• • Preparing all reports related to salaries and payroll variables (Absents, Penalties Overtime, Bonus, Salary Increase, allowances, gift, etc.
• • Responsible for whole salaries processes
• • Responsible for financial settlements (vacations financial settlements / exit financial settlements)
• •Social insurance Administration (Add + Delete + up + pay dues + claim compensation
• • Responsible for employee’s visas procedures.
• • Responsible for absenteeism and lateness employees monthly warning letter
• • Booking airline tickets
• • Follow-up company official papers and dates and what you need to renew.
• • The issuance of the necessary company official papers and certificates.
• • Written public speeches.
• • Follow the safety system and ensure readiness and safety.
• •Follow-up and coordinate the work of public relations, including business and raise the daily report of their own tasks.
• • Participate in the development of the annual plan for training and research for the Foundation for staff training courses.
• •Preparing HR Reports periodically (Daily, Weekly, Monthly)
• •Work on Visa procedures and the residency permits.
• •Responsible for Health & Safety
• •Responsible for issuance of Iqama and renewing.
• •Responsible for AJEER system.

• Manages the implementation of structural changes and employees' placements, directs job analysis process ensuring proper communication with the company departments
• Set a recruitment plan for Branch based on actual needs of different departments, and coordinates with the concerned departments to identify the selection criteria and the required qualifications
• Follow the work of medical and social insurance for staff and solve problems related
• Monitors the proper execution of the approved HR policies and procedures and ensures the full awareness of all employees in the company of the set policies and procedures
• Scanning all the applications and resumes, interviewing applicants, evaluate applicant skill and make recommendations regarding applicant's' qualifications
• Make all the necessary procedures for the beginning & end of service (contracts, offer letters, job descriptions, performance evaluation, Resignations, Termination, and Absents)
• Preparing all reports related to salaries and payroll variables (Absents, Penalties overtime, Bonus, Salary Increase, allowances, gift, etc.)
• Follow the work of medical and social insurance for staff and solve problems related
• Follows up the implementation of social insurance regulations & labor office for Branch's employees
• Preparing HR Reports periodically (Daily, Weekly, Monthly) to Branch & sent it to the HR Branches Section Head an executive summary about all HR activity.• Manages the implementation of structural changes and employees’ placements, directs job analysis process ensuring proper communication with the company departments.

• Set a recruitment plan for Branch based on actual needs of different departments, and coordinates with the concerned departments to identify the selection criteria and the required qualifications.

• Follow the work of medical and social insurance for staff and solve problems related.

• Monitors the proper execution of the approved HR policies and procedures and ensures the full awareness of all employees in the company of the set policies and procedures.

• Scanning all the applications and resumes, interviewing applicants, evaluate applicant skill and make recommendations regarding applicant's’ qualifications.

• Make all the necessary procedures for the beginning & end of service (contracts, offer letters, job descriptions, performance evaluation, Resignations, Termination, Absents

• Preparing all reports related to salaries and payroll variables (Absents, Penalties Overtime, Bonus, Salary Increase, allowances, gift, etc.

• Responsible for whole salaries processes

• Responsible for financial settlements (vacations financial settlements / exit financial settlements)

•Social insurance Administration (Add + Delete + up + pay dues + claim compensation

• Responsible for employee’s visas procedures.

• Responsible for absenteeism and lateness employees monthly warning letter

• Booking airline tickets

• Follow-up company official papers and dates and what you need to renew.

• The issuance of the necessary company official papers and certificates.

• Written public speeches.

• Follow the safety system and ensure readiness and safety.

•Follow-up and coordinate the work of public relations, including business and raise the daily report of their own tasks.

• Participate in the development of the annual plan for training and research for the Foundation for staff training courses.

•Preparing HR Reports periodically (Daily, Weekly, Monthly)

•Work on Visa procedures and the residency permits.

•Responsible for Health & Safety

•Responsible for issuance of Iqama and renewing.

•Responsible for AJEER system.

• • Monitors the proper execution of the approved HR policies and procedures and ensures the full awareness of all employees in the company of the set policies and procedures.
• • Directs and follows up the periodic performance appraisal process according to the set policies and procedures, ensures compliance to the set time frames, reviews and analyzes appraisal results and ensures providing the feedback to direct mangers.
• • Manages the implementation of structural changes and employees’ placements, directs job analysis process ensuring proper communication with the company departments.
• • Set a recruitment plan for Branch based on actual needs of different departments, and coordinates with the concerned departments to identify the selection criteria and the required qualifications.
• • Scanning all the applications and resumes, interviewing applicants, evaluate applicant skill and make recommendations regarding applicant's’ qualifications.
• • Make all the necessary procedures for the beginning & end of service (contracts, offer letters, job descriptions, performance evaluation, Resignations, Termination, and Absents).
• • Preparing all reports related to salaries and payroll variables (Absents, Penalties overtime, Bonus, Salary Increase, allowances, gift, etc.).
• • Follow the work of medical and social insurance for staff and solve problems related.
• • Follows up the implementation of social insurance regulations & labor office for Branch’s employees.
• • Preparing HR Reports periodically (Daily, Weekly, Monthly) to Branch & sent it to the HR Branches Section Head an executive summary about all HR activity.

• Manage Three departments include more than 26 team Members (Payroll Dep – Personnel Dep – Validation Dep)

• Responsible for being aware of all updates on labor law, taxes, social insurance, ER Fund, and any change that affects calculations, contracts, workflow, and payroll database; ensure changes are properly communicated internally, once checked with tax advisor where appropriate, ensure prompt communication is sent to clients where needed prior to applying the change.

• Monitor and assess internal payroll processes and checklists; identify any gaps to limit errors; create new checklists with each new client, ensure leader and seniors implement; rework on checklist once first month is completed. Ensure KPls are updated based on client agreement/scope and make sure they're sent monthly to clients as agreed with the Operations Manager. Make sure Seniors have updated KPls for the teams. Report monthly to the Operations Manager.

• Liaise with IT to approve new elements required by the team on payroll software; ensure security authority levels set by the Operations Manager on payroll software are met. Manage relationships with the software support team. Arrange training for staff as and when necessary.

• review new Newsletter topics generated by the Legal team monthly and send them to MD.

• Assess team’s technical and soft skills training requirements and suggest to HR; assess needs for staff changes or additions with Operations Manager; ensure newcomers have software training planned, manage seating/PCs/access levels on payroll software before newcomers' start date by liaising with HR and IT; manage holidays of existing staff ensuring leave balances are nil end of the year for all.

• Responsible for distributing new clients equally across teams and rotating frequently.

• Personally review any client payroll calculations with headcounts over 400. Identify a standard reviewing tool for payroll calculations to implement for all teams to use.

• Review job descriptions of all team members. Make sure all tasks and deliverables are done; suggest appropriate changes and updates when required; link job descriptions with checklists.

• Build and establish rapport/ excellent professional relations with clients; attend meetings with new, potential, and current clients. Ensure all client contacts are updated on the internal database; ensure prompt communication is handled by payroll team with all clients; make sure payroll calendar is prepared, well planned annually, communicated with clients and with finance team so any changes are communicated ahead of time, keeping in mind holidays locally and abroad; decide on exception of payments of salaries for clients if needed prior to receiving the funds based on past history; ensure deadlines are met monthly, quarterly and annually based on scope in agreements; communicate scope change requirements with sales team

• Fully responsible for ensuring onboarding is done for new payroll, personnel, and work permit clients Once the agreement is signed, raise any issues and handle onboarding calls.

• Ensure evaluations are done for all levels twice a year and communicated directly to HR.

• Feedback from clients and exiting clients about the services payroll offers.

• Ensure an updated and well-organized server for the department.

• Communicate with team and monitor confidentiality rules; ensure data protection/GDPR policies are followed internally.

• Manage personnel service requirements, ensure team implements standard approved employment contract for co-employees and personnel service clients; suggest updates on standard contract in case of any legal changes; make sure contract renewal dates are tracked and strictly implemented to ensure no legal liability/exposure; ensure processes are in place to make sure clients are aware of co-employee renewal decisions 3 months ahead of contract ending dates; review all prepared and renewed contracts prior to Management signature; handle clients on-site HR & personnel visits, plan ahead and ensure clients are communicated agendas and minutes of visits prior/post-visit. Ensure online social insurance registration Form 1/deregistration and Form 6 are reviewed and processed on time.

• Responsible for full process and renewals of work permits and quota updates, plan with sales team for possible new work permit client quota availability.

• Monitor payroll overview report and ticketing system daily, ensure all pending cases are prioritized with Seniors and completed on time. Provide monthly management report to Management.

• Ensure clients' medical insurance process is managed (renewal, timely distribution of cards, addition and deletions of clients, invoicing, and reimbursement).

• Manage legal cases with the internal legal consultant and raise to the company lawyer if required.

• Responsible for social insurance authority responsibilities - handling inspectors and cases along with legal consultant; ensure proper reconciliation is done for actual versus system balances; Form 2 implementation for clients annually.

• Clients' visits (note: clients through global providers need to be approved) Arrange client meetings to make sure each client is visited once a year by the Operations Manager. Gather the history of client cases before each meeting, headcounts, and inform the Operations Manager ahead of the meeting. Check with the Chief Accountant for any receivable issues. Assess what other Keys services can be provided to each current client.Manage Three departments include more than 26 team Members (Payroll Dep - Personnel Dep - Validation Dep)

• Responsible for being aware of all updates on labor law, taxes, social insurance, ER Fund, and any change that affects calculations, contracts, workflow, and payroll database; ensure changes are properly communicated internally, once checked with tax advisor where appropriate, ensure prompt communication is sent to clients where needed prior to applying the change
• Monitor and assess internal payroll processes and checklists; identify any gaps to limit errors; create new checklists with each new client, ensure leader and seniors implement; rework on checklist once first month is completed
• Ensure KPls are updated based on client agreement/scope and make sure they're sent monthly to clients as agreed with the Operations Manager
• Make sure Seniors have updated KPls for the teams
• Report monthly to the Operations Manager
• Liaise with IT to approve new elements required by the team on payroll software; ensure security authority levels set by the Operations Manager on payroll software are met
• Manage relationships with the software support team
• Arrange training for staff as and when necessary
• Review new Newsletter topics generated by the Legal team monthly and send them to MD
• Assess team's technical and soft skills training requirements and suggest to HR; assess needs for staff changes or additions with Operations Manager; ensure newcomers have software training planned, manage seating/PCs/access levels on payroll software before newcomers' start date by liaising with HR and IT; manage holidays of existing staff ensuring leave balances are nil end of the year for all
• Responsible for distributing new clients equally across teams and rotating frequently
• Personally review any client payroll calculations with headcounts over 400
• Identify a standard reviewing tool for payroll calculations to implement for all teams to use
• Review job descriptions of all team members
• Make sure all tasks and deliverables are done; suggest appropriate changes and updates when required; link job descriptions with checklists
• Build and establish rapport/ excellent professional relations with clients; attend meetings with new, potential, and current clients
• Ensure all client contacts are updated on the internal database; ensure prompt communication is handled by payroll team with all clients; make sure payroll calendar is prepared, well planned annually, communicated with clients and with finance team so any changes are communicated ahead of time, keeping in mind holidays locally and abroad; decide on exception of payments of salaries for clients if needed prior to receiving the funds based on past history; ensure deadlines are met monthly, quarterly and annually based on scope in agreements; communicate scope change requirements with sales team
• Fully responsible for ensuring onboarding is done for new payroll, personnel, and work permit clients Once the agreement is signed, raise any issues and handle onboarding calls
• Ensure evaluations are done for all levels twice a year and communicated directly to HR
• Feedback from clients and exiting clients about the services payroll offers
• Ensure an updated and well-organized server for the department
• Communicate with team and monitor confidentiality rules; ensure data protection/GDPR policies are followed internally
• Manage personnel service requirements, ensure team implements standard approved employment contract for co-employees and personnel service clients; suggest updates on standard contract in case of any legal changes; make sure contract renewal dates are tracked and strictly implemented to ensure no legal liability/exposure; ensure processes are in place to make sure clients are aware of co-employee renewal decisions 3 months ahead of contract ending dates; review all prepared and renewed contracts prior to Management signature; handle clients on-site HR & personnel visits, plan ahead and ensure clients are communicated agendas and minutes of visits prior/post-visit
• Ensure online social insurance registration Form 1/deregistration and Form 6 are reviewed and processed on time
• Responsible for full process and renewals of work permits and quota updates, plan with sales team for possible new work permit client quota availability
• Monitor payroll overview report and ticketing system daily, ensure all pending cases are prioritized with Seniors and completed on time
• Provide monthly management report to Management
• Ensure clients' medical insurance process is managed (renewal, timely distribution of cards, addition and deletions of clients, invoicing, and reimbursement)
• Manage legal cases with the internal legal consultant and raise to the company lawyer if required
• Responsible for social insurance authority responsibilities - handling inspectors and cases along with legal consultant; ensure proper reconciliation is done for actual versus system balances; Form 2 implementation for clients annually
• Clients' visits (note: clients through global providers need to be approved) Arrange client meetings to make sure each client is visited once a year by the Operations Manager
• Gather the history of client cases before each meeting, headcounts, and inform the Operations Manager ahead of the meeting
• Check with the Chief Accountant for any receivable issues
• Assess what other Keys services can be provided to each current client
• Manage ticketing system, highlight priorities and urgent cases daily, delegate/assign to the team, work on closing tickets asap
• Solve pending finance cases directly with Chief Accountant
• Ensure proper and prompt communications is done with clients by Seniors for changes/updates in local statutory laws as promptly as possible, payroll calendar, quarterly and yearly requirements, public holidays
• Handling and reviewing the year-end process (annual tax reconciliation and Form 2)
• Handling big global clients' payroll calculations
• Ensure missing scope in agreements and headcount limits are communicated to the Payroll Manager
• Ensure team implements checklists, KPIs, trackers
• Only summaries to report to Payroll Manager
• Sample calculation checks of large clients monthly; confirm to Payroll Manager which ones you've reviewed monthly
• Review all client calculations with headcounts over 200
• Ensure any social insurance or labor office issues are handled without fines; check social insurance reconciliations prepared by Seniors quarterly (system vs actual)
• Ensure the work permit process is handled properly by the team
• Quotas to plan to cover work permit requests in progress
• Close out when expat work is finalized
• Ensure work permit expat tax certificates are provided annually for expats
• Quotas to plan-ahead to make sure we have enough quotas for new applications
• Handle online calls for onboarding with clients and solve problems without assistance; manage from the time an agreement is signed through the whole process
• Responsible for accuracy and update on payroll software - ensure all personnel data are updated of all co-employees; remove clients who left; close all clients after month end; train all new users; manage changes in software formulas where applicable; payslips and reports are sent to clients in the correct requested format/logo/content; contract renewals are handled on time
• If 3 months is not enough, suggest changing the timing to be earlier; opening new companies on software
• Software and report findings to be reported to Payroll Manager
• Sample payroll calculation test for each client to ensure no scope is missed on agreement; that additional work done is not missed on invoicing; headcount maximum is not yet reached (otherwise report to Payroll Manager)
• Social insurance & labor office - track legal cases, prepare summary to inform Payroll Manager; manage relationship with labor office; monitor disabilities; handle inspector or delivery/processing of SI forms; plan signature of Sl and form 2s when necessary both internally and externally
• Prepare annual combined payroll calendar including year-end requirements, keeping in mind local and overseas holidays and weekends
• Medical insurance - ensure the database is updated constantly; In October every year, re-assess medical insurance by researching what is available in the market, provide comparisons with the current provider and suggest any ideas to Payroll Manager
• Managing the daily operation with the payroll and personnel teams.