Dynamic engineering professional with hands-on experience, excelling in vehicle diagnostics and workflow management. I leverage strong communication and adaptability skills to enhance operational efficiency and customer satisfaction. Committed to continuous improvement and delivering high-quality results in fast-paced environments.
- Supported the diagnosis and repair of BMW vehicles by working closely with senior technicians and utilizing BMW's ISTA diagnostic system.
- Assisted in managing system workflows, ensuring efficient scheduling, parts availability, and timely vehicle delivery to enhance customer satisfaction.
- Gained practical knowledge of BMW maintenance procedures, warranty policies, and technical reporting within a fast-paced aftersales environment.
- Conducted time and motion studies to analyze and streamline the workflow, aiming to balance the production line for shoe manufacturing and improve overall efficiency.
- Shadowed the Head Maintenance Engineer for one week, gaining foundational knowledge in maintenance planning, equipment reliability, and essential quality control principles.
- Maintaining the infrastructure and facilities of the Nile City.
- Review and analyze ongoing processes to optimize efficiency.
- Perform preventive maintenance and repair work on the mechanical facilities.