MOHAMED AL-RAZEK
Dubai
Summary
Self-Taught Data Science Enthusiast | Python Developer | Machine Learning Explorer
Curiosity sparked my journey — determination fuels it. With 2+ years of hands-on experience in data manipulation, machine learning, and backend development, I’ve built a solid foundation outside the traditional classroom.
I specialise in transforming raw data into actionable insights using Python, Pandas, NumPy, and Matplotlib, while designing RESTful APIs and exploring cloud platforms like AWS and Google Cloud. Currently pursuing the IBM Data Science Professional Certificate, I’m deepening my expertise and gaining formal credentials.
I actively explore IoT applications, big data technologies (Hadoop, Spark), and real-world use cases — from recommendation systems to smart logistics. Whether it’s visualising trends, building predictive models, or scraping web data to monitor markets, I thrive at the intersection of innovation and impact.
Next goal: Transition into a data science role where I can apply my skills to help organisations make smarter, data-driven decisions.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Business Applications Support Analyst
Marriott International
07.2022 - Current
- Provide support and level-one resolution determination for the Revenue & Reservation Systems using documented procedures and available tools
- Ensure timely resolution and escalation of incidents as needed, identify impact to customer and assign the appropriate priority.
- Perform the following types of basic tasks: analysis, auditing, forecasting, research, and report generation.
- Respond to, resolve and make decisions on standard/routine business requests with limited risk.
- Managed multiple projects simultaneously, ensuring timely completion within scope & budget constraints.
Revenue Analyst (Multi-Properties)
Aloft Abu Dhabi & Aloft Al-Ain
11.2021 - 07.2022
- Responsible for preparing and analyzing Daily Pickup Reports, STR Reports, and Pace Reports
- Monitoring Demand and Competitors' pricing, then making adjustments required to meet desired results
- Assisting the Director of Revenue in Updating the monthly reports and forecast projections
- Developed insightful management reports highlighting key revenue drivers, risks, and opportunities for growth.
- Leading and Assisting the reservation Department in Daily Operation.
- Collaborated with cross-functional teams to develop comprehensive sales plans aligned with company goals and objectives.
Global Revenue and Reservation Analyse
Marriott International
04.2019 - 11.2021
- Manage Global Reservations for all Marriott and The Ritz-Carlton Properties
- Process Reservations from the sales office and Travel Agency for over 40 hotels globally using EMPOWER
- Achieve positive results during the internal call and brand quality call audit as per Brand standards
- Knowing the entire Reservation Procedure according to the CEC Standards
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Executive Reservation & Revenue Analysis
The Ritz-Carlton Hotel Company
02.2018 - 04.2019
- Knowing the entire Reservation Procedure according to Hotel Standards (FIT, Group and ERS)
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail; through the effective use of MARSHA, PMS (Opera)
- Identify guest reservation needs and determine the appropriate room type
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Education
IBM Data Science Professional Certificate - Data Science
IBM
USA New York12-2025
Computer Science For Python Programming - Python Programming
Harvard Online School
Cambridge, Massachusetts06.2025
Bachelor's in Computer And Information Systems - Computer & Information System Management
King Marriott Academy
Alexandria, Egypt06.2012
Skills
- Python (Pandas, NumPy, Matplotlib, Plotly, Seaborn, Scikit-learn)
- SQL (PostgreSQL),NoSQL (MongoDB, Firebase)
- RESTful API development with Flask and FastAPI
- Web scraping using BeautifulSoup, Selenium, Requests
- Big data tools: Apache Hadoop, Apache Spark
- Git & GitHub (version control, collaborative workflows
Certification
- 100 Days of Code: The Complete Python Pro Bootcamp (in progress).
- The Complete SQL Bootcamp: Go from Zero to Hero (in progress).
- IBM Data Science Professional Certificate (in progress).
- HDI Support Center Analyst, 2023.
- ESSM - Enhancing and developing the Management Skills, 2022
- Hotel Revenue Management from eCornell university 2020.
- Advanced Hospitality Revenue Management Pricing and Demand Strategies compressed from eCornell university 2020.
Timeline
Business Applications Support Analyst
Marriott International
07.2022 - Current
Revenue Analyst (Multi-Properties)
Aloft Abu Dhabi & Aloft Al-Ain
11.2021 - 07.2022
Global Revenue and Reservation Analyse
Marriott International
04.2019 - 11.2021
Executive Reservation & Revenue Analysis
The Ritz-Carlton Hotel Company
02.2018 - 04.2019
IBM Data Science Professional Certificate - Data Science
IBM
Computer Science For Python Programming - Python Programming
Harvard Online School
Bachelor's in Computer And Information Systems - Computer & Information System Management
King Marriott Academy
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