Mohamed Alaa

Leadership and Team Management

• Successfully led and motivated a high-performing sales team.
• Utilized the Odoo CRM module to assign tasks, track progress, and ensure seamless collaboration.
  

Sales Performance

• Consistently met & exceeded sales targets by aligning strategies with market trends.
• Leveraged Odoo CRM to monitor leads, opportunities, and deal pipelines.
  

Industry Knowledge

• Deep understanding of industrial automation systems (PLCs, SCADA, DCS).
• Articulated technical concepts to clients, demonstrating expertise.
  

Collaboration and Communication

• Collaborated cross-functionally with engineering and project management teams.
• Communicated effectively during client presentations and negotiations.
  

Solution Selling

• Being a consultant to address the clients pain points
• Demonstrated the value of CONTROWARE’s offerings.
  

Client Acquisition and Retention

• Acquired new clients through prospecting and networking.
• Maintained long-term relationships, ensuring customer satisfaction.
  

Sales Process Optimization

• Tracked metrics for continuous improvement.
• Lead a high-performing sales team, consistently achieving and surpassing set targets.
• Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
• Managed 4-member sales team activities to consistently meet 75-85 % of sales quotas.

• Experienced Automation Systems Specialist at CONTROWARE, specializing in the design, implementation, and maintenance of automation systems.
• Proficient in working with Distributed Control Systems (DCS), Supervisory Control and Data Acquisition (SCADA) systems, Programmable Logic Controllers (PLCs), Remote Terminal Units (RTUs), and Human-Machine Interfaces (HMIs).
• Successfully performed services for various automation projects, ensuring the systems are running efficiently and effectively.
• Demonstrated expertise in engineering activities, including system design, programming, and troubleshooting.
• Led commissioning of new automation systems, ensuring they meet project specifications and are ready for operation.
• Conducted Site Acceptance Testing (SAT) activities, verifying the performance of the automation systems in real-world conditions.
• Collaborated with cross-functional teams to ensure seamless integration of automation systems with existing infrastructure.
• Conducted training sessions for operators and engineers, enhancing their skills and knowledge in automation systems. This included hands-on training with DCS, SCADA, PLCs, RTUs, and HMIs, as well as theoretical sessions on system design and troubleshooting.
• Provided technical support and training to end-users, enhancing their understanding and utilization of the automation systems.
• Stayed updated with the latest trends and advancements in automation technology, applying this knowledge to improve system performance and efficiency.
• Committed to maintaining high safety standards throughout all stages of project execution.
  

• Collaborated with sales and engineering to meet and exceed revenue targets.
• Delivered technical presentations matching audience level of expertise to explain products and services to customers.
• Consistently exceeded customer expectations by providing tailored solutions that addressed their unique pain points, resulting in 98% satisfaction rate.