

A results-driven and highly accomplished Administrative & Warehouse Operations Professional with over 9 years of robust experience in real estate development and logistics management. Proven track record of successfully supervising daily administrative operations, managing high-value inventory control across multiple warehouses, and leading cross-departmental coordination. Expert in navigating ERP & Oracle systems, enforcing strict safety compliance, and executing smooth operational transitions. A strategic leader adept at optimizing space utilization, implementing cost-saving initiatives, and mentoring teams to achieve maximum efficiency and business continuity.
• Operational Supervision: Supervise daily administrative activities and office operations, ensuring a clean, safe, organized, and highly productive working environment.
• Facility & Maintenance Coordination: Coordinate all facility management, maintenance, and technical services, promptly resolving building operational issues to prevent downtime.
• Inventory & Asset Management: Monitor office supplies, stationery, and administrative stocks, tracking consumption patterns and preparing accurate stock reports.
• System Procurement (Oracle): Efficiently create and manage Purchase Requisitions (PRs) in the system for all administrative and procurement requirements.
• Vendor & Contract Management: Oversee approved third-party service providers (cleaning, security, facilities maintenance), auditing service delivery to ensure compliance with agreed SLAs.
• Team Leadership & Supervision: Lead and supervise administrative staff (receptionists, clerks, and office assistants), providing training, setting schedules, and evaluating performance.
• Budgeting & Cost Control: Track daily administrative expenses, audit office resource consumption, and successfully implement cost-saving initiatives without compromising quality.
• Process Improvement: Implement approved administrative policies, optimize documentation workflows, and maintain an updated, accurate archiving/filing system.
• Cross-Departmental Support: Act as the central point of communication to provide timely administrative support across all organizational departments.
• Cross-Departmental Operations Support: Supervised end-to-end warehouse operations catering to Construction, Facilities Management (FM), Marketing, and Administration departments, ensuring timely and highly accurate material handling.
• Safety & Regulatory Compliance: Enforced strict compliance with warehouse safety policies and OSHA standards, ensuring flawless storage, precise labeling, and safe material handling procedures.
• Inventory Turnover & Waste Reduction: Managed workflow efficiency and preserved product quality by implementing and auditing FIFO and FEFO inventory rotation systems to minimize waste.
• Inventory Audit & Oracle ERP Reconciliation: Oversaw inventory data integrity by leading regular physical cycle counts and strictly reconciling physical stock with Oracle ERP system records.
• Supply Chain & Return Management: Coordinated and streamlined purchase orders (POs), material transfer requests, and return processes, ensuring prompt system documentation and processing.
• Analytical Reporting & Data-Driven Decisions: Generated automated quarterly and annual warehouse performance reports, presenting key metrics to upper management to support strategic planning.
• Operational Problem-Solving: Handled critical operational bottlenecks and coordinated seamlessly across diverse departments to guarantee business continuity and workflow efficiency.
• Space Optimization & Layout Management: Monitored stock movement and dynamically updated warehouse layouts to optimize floor space utilization and maximize overall storage capacity.
• End-to-End Operations Management: Led daily warehouse operations by effectively managing material issuance, returns, and complex receiving activities for high-value assets.
• ERP Data Integrity & Real-Time Tracking: Verified all stock transactions and maintained flawless ERP/Oracle records to ensure real-time inventory tracking and zero data discrepancies.
• Cross-Functional Project Support: Acted as the primary liaison between multiple departments to ensure the timely delivery of construction materials and critical project requirements.
• Inventory Analysis & Procurement Planning: Prepared detailed inventory reports and data analysis to support strategic warehouse planning, demand forecasting, and procurement processes.
• Team Leadership & Training: Trained, guided, and mentored junior warehouse staff on documentation accuracy and material safety standards, excluding operational errors.
• End-to-End Operations Management: Led daily warehouse operations by effectively managing material issuance, returns, and complex receiving activities for high-value assets.
• ERP Data Integrity & Real-Time Tracking: Verified all stock transactions and maintained flawless ERP/Oracle records to ensure real-time inventory tracking and zero data discrepancies.
• Cross-Functional Project Support: Acted as the primary liaison between multiple departments to ensure the timely delivery of construction materials and critical project requirements.
• Inventory Analysis & Procurement Planning: Prepared detailed inventory reports and data analysis to support strategic warehouse planning, demand forecasting, and procurement processes.
• Team Leadership & Training: Trained, guided, and mentored junior warehouse staff on documentation accuracy and material safety standards, excluding operational errors. Hyde Park Developments – New Cairo, Egypt
• Logistics & Supply Chain Coordination: Coordinated end-to-end logistics activities, streamlining the receipt and dispatch of construction and marketing materials to ensure zero delays in project timelines.
• Documentation & PO Management: Managed and audited purchase orders (POs), delivery notes, and comprehensive warehouse documentation efficiently to maintain accurate records.
• Cross-Functional Alignment: Worked closely with procurement and operations teams to align stock availability with ongoing project schedules and requirements.
• Inventory Control & Tracking: Monitored material movement within the warehouses, ensuring optimal storage conditions and preparing readiness reports for upper management.
• Implemented safety protocols to enhance workplace safety and compliance standards.
• Finished Goods Receiving: Managed the receiving process of finished products from the factory, ensuring accurate physical inspection and categorization within the warehouse. • Distribution & Branch Coordination: Coordinated closely with various sales branches to fulfill their specific stock requirements promptly and accurately, streamlining the supply chain process. • Inventory Control & Monitoring: Monitored daily stock levels, utilized proper stock rotation techniques (such as FIFO/LIFO) to maintain product quality, and prepared comprehensive inventory status reports for management.
Administration & Management: Team Collaboration, Budgeting & Cost Control, Office Administration
Warehouse & Logistics Management: Office Operations Management, Project Coordination, Resource Allocation
Operational Excellence: Process improvement
Systems & Technology: ERP Systems, Oracle
Tools: MS Office (Excel, Word, PowerPoint)
Leadership: Team Leadership & Supervision
Productivity & Execution: Time Management, Attention to Detail, Flexibility
Problem Solving & Communication: Problem-solving skills
• Cost Optimization: Identified and executed cost-saving opportunities across administrative supplies, office consumption, and buffet materials, successfully reducing quarterly operational expenses by 12% without compromising quality or service standards.
• Operations & HQ Transition: Successfully managed the operational and administrative transition of company operations to the new headquarters and data center building, coordinating staff schedules and inventory with zero downtime.
• Inventory Accuracy & Scale: Achieved and maintained a 99.5% inventory accuracy rate across 8 major warehouses spanning a total area of 20,000m² by implementing strict physical cycle counts and seamless Oracle ERP reconciliation.
• Process Standardization: Spearheaded the implementation of standard operating procedures (SOPs) for material handling and safety compliance, reducing stock discrepancies.
• Space Utilization: Redesigned warehouse storage layouts using FIFO/FEFO systems, optimizing floor space utilization by 15% and speeding up the material issuance process for project teams.
• Team Development: Trained and mentored a team of 10+ junior warehouse staff, clerks, and assistants on documentation accuracy and safety best practices, significantly improving overall team performance and reducing operational risks.