Paperport Scanning SW
Mohamed Aly
Repair Technician Expert
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Maintenance technician expert position. Ready to help team achieve company goals.
Maintenance and repair professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Maintenance and repair with over 26 years of experience in multi-function machines, fax, printers and other electronic devices. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Repair Technician Expert
Egyptian Advanced Systems & Technologies
Cairo
01.2008 - Current
- Repair expert in all electronic devices especially multi-function machines and televisions.
- Expert in training all technicians to repair and solve problems related to electronic machines.
- Developed team communications and information for meetings.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Carried out day-to-day duties accurately and efficiently.
- Prepared variety of different written communications, reports and maintenance documents.
- Used Microsoft Word and other software tools to create documents and other communications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
- Onboarded new temps by training sessions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Monitored company inventory to keep stock levels and databases updated.
- Led technical projects and analyzed data to identify opportunities for improvement.
- Received and processed stock into inventory management system.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and implemented performance improvement strategies and plans for MFC machines to promote continuous improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Senior Repair Technician
Al-Nahar International Company
Kuwait
01.2001 - 12.2007
- Senior maintenance technician and primarily responsible for maintaining and repairing fax machines, printers, paper shredders and money counting machines.
- Adjusted machine settings to maximize performance and equipment longevity.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Perform routine and periodic changes to some consumable parts
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Estimated costs to perform specific repair work for over 50 customers with 99.9% accuracy.
- The necessary repairs have been completed and all driving tests have been carried out to verify its safety.
- Dismantled machines and equipment to remove defective parts.
- Maintained inventory of repair supplies and ordered parts.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Implemented preventive maintenance measures to decrease emergent issues.
- Frequently worked with newest electronic systems and troubleshooters to complete checks and repairs requiring expertise.
- Wrote and revised maintenance procedures.
- Safely and effectively handled wide range of electronic products and solutions.
- Installed, aligned and balanced new equipment while managing work of 30 employees.
- Created and followed detailed maintenance schedules for fax machines, printers, paper shredders and money counting machines, resulting in 50% increase in equipment lifetime.
- Supervised maintenance jobs, working collaboratively with maintenance crews.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Checked inventory to restock supplies before leaving for job sites.
- Positively engaged with customers and maintained professional appearance as company representative.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Training all technicians in the maintenance center and providing them with assistance in solving problems related to electronic devices, whether inside or outside the site.
- Reported issues to property manager so effective resolutions could be put into place.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Electronics Repair Technician
Egyptian Advanced Systems & Technologies
Cairo
01.1998 - 12.2000
- Completed skilled installations and thorough set up of Muratec, TOEC and Sagemcom multifunction machines.
- Training on new devices
- Repair, maintenance and programming of multifunction machines
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Electronic cards have been repaired by advanced equipment.
- Develop and implement effective tracking and monitoring systems to enhance operational efficiency and reduce downtime.
- Wired block diagrams and operated Huntron automatic test equipment to conduct preventive maintenance.
- Carried out day-to-day duties accurately and efficiently.
- Coordinating communications with the team and exchanging information for meetings.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepared variety of different written communications, reports and documents.
- Participated in team-building activities to enhance working relationships.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used coordination and planning skills to achieve results according to schedule.
Operation and Repair Technician
Car Cassette Manufacturing Factory
Cairo
01.1994 - 12.1996
- Working on the piston machine.
- Perform periodic maintenance on the piston machine.
- Working on the spot welding machine.
- Perform periodic maintenance on the spot welding machine.
Education
High School Diploma -
Industrial Technical School
Cairo, Egypt 10.1990 - 06.1993
Skills
Fax repair expert
undefinedAccomplishments
- I got an honor from the Arab Republic of Egypt for obtaining the eighth place in Egypt in the School of Industries
- Best Technician in 2006 at Al-Nahar International Company in the State of Kuwait
- Supervised team of over 20 staff members.
Software
Office Bridge Archiving System
Microsoft Word
Install and repair MFC Drivers
Certification
Design and implementation of electronic circuits
Interests
Reading
Internet Searching
Sports
Travlling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Design and implementation of electronic circuits
09-2018
Repair Technician Expert
Egyptian Advanced Systems & Technologies
01.2008 - Current
Senior Repair Technician
Al-Nahar International Company
01.2001 - 12.2007
Electronics Repair Technician
Egyptian Advanced Systems & Technologies
01.1998 - 12.2000
Operation and Repair Technician
Car Cassette Manufacturing Factory
01.1994 - 12.1996
High School Diploma -
Industrial Technical School
10.1990 - 06.1993
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