Mohamed Ashraf
Production Manager
Cairo
Summary
Adept at driving sales and enhancing production efficiency, I significantly boosted sales by 80% at Naest Advertising Agency through strategic leadership and fostering strong customer relationships. My experience as an Uber Partner honed my punctuality and safe driving skills, ensuring top-notch service and passenger satisfaction. Skilled in production planning and team development, I excel in fast-paced environments, delivering results that exceed employer expectations.
Overview
7
7
years of professional experience
Work History
Uber Partner
Uber
02.2017 - 03.2019
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Built rapport with passengers through friendly conversation and attentive listening.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Collaborated with fellow Uber Partners in sharing tips and best practices for efficient operations within the rideshare community.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Increased efficiency with effective route planning and GPS navigation usage.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Displayed adaptability in navigating various driving conditions and environments, ensuring passenger safety at all times.
- Responded to passenger concerns and complaints politely and professionally.
Sales
Adidas
04.2019 - 02.2020
- Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.
- Exceeded monthly sales targets through persistent outreach and persuasive sales techniques.
- Maintained sales records and generated relevant market and sales reports for management.
- Assisted in driving sales growth through consistently meeting and exceeding individual sales targets.
- Boosted sales performance with strong leadership and coaching of the sales team.
Sales
Naest Advertising Agency
03.2020 - 01.2022
- Managed a team of inside sales representatives, ensuring consistent achievement of sales goals.
- Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.
- Promoted ongoing sales, promotions and upcoming events, boosting sales 80%.
- Exceeded monthly sales targets through persistent outreach and persuasive sales techniques.
- Maintained sales records and generated relevant market and sales reports for management.
- Increased sales performance by developing and implementing effective sales strategies.
- Collaborated with store management to improve sales strategies and meet sales goals.
- Increased product sales by developing and implementing effective sales strategies.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Analyzed daily sales figures and developed strategies to increase sales.
- Collaborated with sales representatives to ensure seamless transition from boat sales to after-sales service for new clients.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Boosted sales revenue by implementing customer-centric coaching strategies for the sales team.
Production Manager
DASH Advertising Agncy
02.2022 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Reviewed work for quality and compliance with company standards and design specifications.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Delivered direct feedback to senior management regarding project visibility and status.
Education
High School Al-azhar Diploma -
Khattab Hamida School
Giza, Egypt 04.2001 -
Skills
Production Planning
Production Line Management
Team Development
Project Management
Driving Safety
Cleanliness
Punctuality
GPS Navigation
Vehicle Maintenance
Safe Driving
Teamwork and Collaboration
Sales training design
Sales Dedication
Comparable sales research
Sales Statistics Analysis
Sales and Leasing
Languages
Arabic, English
Native language
Arabic
Proficient
C2
English
Intermediate
B1
Timeline
Production Manager
DASH Advertising Agncy
02.2022 - Current
Sales
Naest Advertising Agency
03.2020 - 01.2022
Sales
Adidas
04.2019 - 02.2020
Uber Partner
Uber
02.2017 - 03.2019
High School Al-azhar Diploma -
Khattab Hamida School
04.2001 -
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