Mohamed Ashraf
Cairo
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work History
Purchasing Specialist
MAA.althahab
03.2022 - Current
- Managed purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
- Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
- Coordinated with quality assurance teams to address product defects or non-compliance issues promptly, protecting organizational reputation.
- Collaborated cross-functionally to ensure timely delivery of materials and services for project completion.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Store Manager
Etisalat Misr
08.2019 - 12.2020
- Met with clients, delivering presentations and educating on product and service features and offerings
- Targeted and prospected for new business through telemarketing, individual creativity and innovation
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Sales Agent
Etisalat Misr
08.2018 - 08.2019
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
Customer Service Representative
Vodafone Wasla
05.2016 - 07.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered product and service questions, suggesting other offerings to attract potential customers
- Answered customer telephone calls promptly to avoid on-hold wait times
Education
Bachelor of Law -
Helwan University
Cairo, Cairo GovernorateSkills
Customer service
Timeline
Purchasing Specialist
MAA.althahab
03.2022 - Current
Store Manager
Etisalat Misr
08.2019 - 12.2020
Sales Agent
Etisalat Misr
08.2018 - 08.2019
Customer Service Representative
Vodafone Wasla
05.2016 - 07.2018
Bachelor of Law -
Helwan University
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