Talented Owner with excellent marketing, customer service and facility oversight skills and more than 12 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
12
12
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Franchise Owner
Bold Routes
04.2024 - Current
Managed labor, inventory and overhead costs effectively to maintain business profitability.
Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
Oversaw payroll, business planning and marketing for franchise operations.
Spearheaded local charitable initiatives on behalf of the franchise brand, enhancing public perception and goodwill within the community.
Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.
Sales Manager
Z Transacation
07.2021 - 04.2024
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Built long-lasting client relationships through excellent customer service and consistent followups.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Attended industry events and conventions to expain sales opportunities.
Sales Team Leader
Z Group
01.2021 - 06.2021
Boosted sales performance by implementing effective team training and coaching strategies.
Mentored junior team members to develop their skills and advance their careers with the company.
Managed a high-performing sales team, consistently achieving and surpassing set targets.
Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
Senior Property Consultant
Madinat Nasr for Housing and Development
03.2018 - 12.2020
Increased client satisfaction by providing comprehensive property consultations and tailored real estate solutions.
Conducted thorough market research and analysis to identify emerging trends, guiding clients towards profitable investments.
Organized open house events that showcased prime properties while maintaining a welcoming atmosphere for prospective buyers.
Achieved top performer status consistently by exceeding sales targets through strategic planning, effective communication skills, and diligent follow-up efforts with potential customers.
Assisted clients in navigating complex zoning regulations and obtaining necessary permits for property development or renovation projects.
Streamlined property acquisition processes for faster transactions and improved customer experiences.
Developed innovative marketing strategies to showcase high-value properties, boosting visibility and attracting potential buyers.
Property Consultant
M Squared
03.2016 - 02.2018
Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
Negotiated favorable contract terms for clients through strong communication and negotiation skills.
Increased property sales by developing and implementing effective marketing strategies.
Managed property listings, ensuring accurate and up-to-date information for potential buyers.
Monitored local real estate markets closely, staying informed on key developments and trends affecting property values.
Delivered informative presentations to clients, presenting market trends and investment opportunities.
Developed targeted advertising campaigns using print media, online platforms, social media channels, direct mailers, brochures, signage boards for maximum visibility of listed properties to prospective buyers or tenants.
Established trust-based relationships with clients by maintaining professional integrity and providing honest advice based on expert knowledge of the industry.
Coordinated open houses and private showings, showcasing properties in their best light to attract potential buyers.
Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
Built a solid network of industry professionals, resulting in valuable business partnerships and referrals.
Expanded client base by participating in networking events, seminars, trade shows, and other industry-related activities that provided exposure to potential customers..
Property Coordinator
Remax
05.2015 - 01.2016
Coordinate appointments to show the projects to prospective buyers.
Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
Interview clients to determine what kinds of properties they are seeking such as (Commercial or residential).
Targeting segmentation according to the project.
Assisted with lease negotiations, ensuring mutually beneficial agreements for both tenants and owners.
Implemented efficient tenant screening procedures to minimize risk of non-payment or property damage issues.
Enhanced tenant satisfaction by efficiently addressing and resolving property-related concerns.
Managed budgeting and financial reporting to maintain fiscal responsibility within the company.
Maintained accurate records of all property transactions, leases, and maintenance activities for easy reference.
Organized community events within managed properties that promoted tenant engagement and cohesion.
Property Advisor
Remax
10.2013 - 05.2015
Promoted sales of properties through advertisements, open house, multiple listing services and other online advertising platforms.
Interviewed clients to determine what kinds of properties they were seeking and generated lists meeting those requirements from available properties.
Compared properties with similar properties that had recently sold to determine competitive market prices.
Assisted clients in navigating complex legal processes related to property transactions, ensuring compliance at all times.
Conducted rent reviews and lease renewals promptly, ensuring optimal revenue streams for landlords.
Streamlined property search processes for faster results and improved customer experience.