Mohamed Basiouny
Key Account Manager
Summary
Driven by a passion for business development and client relationship building, I excelled at Veolia Water Technologies, enhancing key account profitability and expanding market share. Leveraging skills in data-driven decision-making and CRM software proficiency, I consistently exceeded sales targets, achieving a notable increase in revenue and client satisfaction through strategic account management and high-impact presentations.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Key Account Manager
Veolia Water Technologies
05.2024 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Expanded key account base by identifying and cultivating new business opportunities.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Developed and delivered presentations to key customers to position products and services.
WTC Senior Sales Engineer
Veolia Water Technologies
01.2021 - 04.2024
- Increased sales revenue by identifying new market opportunities and implementing targeted sales strategies.
- Collaborated with sales and engineering to meet and exceed revenue targets.
- Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Exceeded annual sales targets through diligent prospecting, relationship-building, and closing of key deals.
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
- Developed strong client relationships for long-term business growth and customer satisfaction.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
WTC Sales Engineer
Veolia Water Technologies
05.2015 - 01.2021
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Chemicals Sales Engineer
Water & Environment Technologies (WETICO)
01.2011 - 03.2013
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Navigated complex negotiations with tact and professionalism, closing deals that maximized profitability while maintaining customer satisfaction.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Chemicals Sales Leader
Aquanile
01.2010 - 08.2010
- Negotiated contracts with service providers and customers to achieve profitability goals.
- Enhanced company profile by attending industry trade shows and conferences to answer questions, promote products and offer informative talks.
- Optimized pricing strategies based on market research and competitor analysis, boosting profitability margins.
- Exceeded quarterly goals consistently, driving aggressive business development initiatives.
- Conducted regular performance evaluations for team members, identifying areas of improvement and implementing personalized coaching plans accordingly.
- Expanded market share by identifying potential customers and developing tailored solutions to meet their needs.
- Managed key accounts effectively, maintaining long-term partnerships and maximizing revenue opportunities.
- Led a high-performing sales team, providing motivation and guidance to exceed targets consistently.
- Spearheaded new product launches successfully, collaborating closely with internal departments to ensure seamless execution throughout all stages of rollout or introduction into the market.
Chemicals Technical Sales Engineer
Aquanile
08.2007 - 01.2010
- Developed comprehensive proposals for complex projects, showcasing the value of our technical solutions in meeting client objectives.
- Contributed to product development by gathering valuable feedback from customers on desired features and improvements.
- Streamlined internal processes for better efficiency, resulting in faster response times for client inquiries.
- Expanded market presence by identifying new business opportunities and establishing partnerships with industry leaders.
- Served as a trusted advisor to clients on technology selection decisions, providing objective recommendations based on their specific requirements.
- Enhanced company reputation within the industry through participation in trade shows, conferences, and other networking events.
- Provided exceptional pre-sales support, guiding customers through the evaluation process and addressing any concerns or questions.
- Delivered detailed product demonstrations, highlighting unique features and benefits to prospective customers.
Education
Bachelor of Science - Chemical Engineering
Faculty of Engineering
Alexandria University 04.2001 -
Skills
Key Account Management
Client Relationship Building
Account Management
Business Development
Lead Generation
Account development
Cross-Functional Collaboration
Account Retention
Data-driven decision-making
High-impact proposal presentation
CRM software proficiency
Territory Management
Sales Quota Achievement
Languages
Arabic
Native language
English
Proficient
C2
French
Elementary
A2
Certification
Certified Soft Skills
Timeline
Key Account Manager
Veolia Water Technologies
05.2024 - Current
Certified Sales Academy
02-2022
WTC Senior Sales Engineer
Veolia Water Technologies
01.2021 - 04.2024
Certified Soft Skills
07-2018
WTC Sales Engineer
Veolia Water Technologies
05.2015 - 01.2021
Chemicals Sales Engineer
Water & Environment Technologies (WETICO)
01.2011 - 03.2013
Chemicals Sales Leader
Aquanile
01.2010 - 08.2010
Chemicals Technical Sales Engineer
Aquanile
08.2007 - 01.2010
Bachelor of Science - Chemical Engineering
Faculty of Engineering
04.2001 -