Mohamed Basiouny
Key Account Manager
Summary
Driven by a passion for business development and client relationship building, I excelled at Veolia Water Technologies, enhancing key account profitability and expanding market share. Leveraging skills in data-driven decision-making and CRM software proficiency, I consistently exceeded sales targets, achieving a notable increase in revenue and client satisfaction through strategic account management and high-impact presentations.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Key Account Manager
Veolia Water Technologies
05.2024 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Expanded key account base by identifying and cultivating new business opportunities.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Developed and delivered presentations to key customers to position products and services.
WTC Senior Sales Engineer
Veolia Water Technologies
01.2021 - 04.2024
- Increased sales revenue by identifying new market opportunities and implementing targeted sales strategies.
- Collaborated with sales and engineering to meet and exceed revenue targets.
- Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Exceeded annual sales targets through diligent prospecting, relationship-building, and closing of key deals.
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
- Developed strong client relationships for long-term business growth and customer satisfaction.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
WTC Sales Engineer
Veolia Water Technologies
05.2015 - 01.2021
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Chemicals Sales Engineer
Water & Environment Technologies (WETICO)
01.2011 - 03.2013
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Navigated complex negotiations with tact and professionalism, closing deals that maximized profitability while maintaining customer satisfaction.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Chemicals Sales Leader
Aquanile
01.2010 - 08.2010
- Negotiated contracts with service providers and customers to achieve profitability goals.
- Enhanced company profile by attending industry trade shows and conferences to answer questions, promote products and offer informative talks.
- Optimized pricing strategies based on market research and competitor analysis, boosting profitability margins.
- Exceeded quarterly goals consistently, driving aggressive business development initiatives.
- Conducted regular performance evaluations for team members, identifying areas of improvement and implementing personalized coaching plans accordingly.
- Expanded market share by identifying potential customers and developing tailored solutions to meet their needs.
- Managed key accounts effectively, maintaining long-term partnerships and maximizing revenue opportunities.
- Led a high-performing sales team, providing motivation and guidance to exceed targets consistently.
- Spearheaded new product launches successfully, collaborating closely with internal departments to ensure seamless execution throughout all stages of rollout or introduction into the market.
Chemicals Technical Sales Engineer
Aquanile
08.2007 - 01.2010
- Developed comprehensive proposals for complex projects, showcasing the value of our technical solutions in meeting client objectives.
- Contributed to product development by gathering valuable feedback from customers on desired features and improvements.
- Streamlined internal processes for better efficiency, resulting in faster response times for client inquiries.
- Expanded market presence by identifying new business opportunities and establishing partnerships with industry leaders.
- Served as a trusted advisor to clients on technology selection decisions, providing objective recommendations based on their specific requirements.
- Enhanced company reputation within the industry through participation in trade shows, conferences, and other networking events.
- Provided exceptional pre-sales support, guiding customers through the evaluation process and addressing any concerns or questions.
- Delivered detailed product demonstrations, highlighting unique features and benefits to prospective customers.
Education
Bachelor of Science - Chemical Engineering
Faculty of Engineering
Alexandria University 04.2001 -
Skills
Key Account Management
Languages
Arabic
Native language
English
Proficient
C2
French
Elementary
A2
Certification
Certified Soft Skills
Timeline
Key Account Manager
Veolia Water Technologies
05.2024 - Current
Certified Sales Academy
02-2022
WTC Senior Sales Engineer
Veolia Water Technologies
01.2021 - 04.2024
Certified Soft Skills
07-2018
WTC Sales Engineer
Veolia Water Technologies
05.2015 - 01.2021
Chemicals Sales Engineer
Water & Environment Technologies (WETICO)
01.2011 - 03.2013
Chemicals Sales Leader
Aquanile
01.2010 - 08.2010
Chemicals Technical Sales Engineer
Aquanile
08.2007 - 01.2010
Bachelor of Science - Chemical Engineering
Faculty of Engineering
04.2001 -
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