Football , playstation ,reading
Mohamed Dahab
Teller
Mansoura,C
Summary
Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Experienced banker with over 5 years of experience in banking industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
1
1
Language
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Retail Banker
National Bank Of Egypt
mansoura, daqahlia
03.2017 - Current
- Handled various accounting transactions.
- Worked with customers to understand needs and provide excellent service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained friendly and professional customer interactions.
- Used Microsoft Word and other software tools to create documents and other communications.
- Led projects and analyzed data to identify opportunities for improvement.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Created and managed community events and customer promotions.
- Opened, closed and updated accounts for customers.
- Produced and executed loan packages.
- Set risk management policies to mitigate bank losses.
- Managed portfolio of accounts and monitored for issues in need of attention.
- Built and maintained productive relationships with internal and external C-level executives to facilitate business success.
- Directed staff and managed annual capital budget.
Education
Bachelor of Arts - Accounting And Business Administration
Mansoura University
Faculty Of Commerce - English Esction 09.2012 - 07.2015
Skills
Compliance, banking laws and regulations
Relationship building and management
Consumer banking specialist
Night and safe deposit procedures
Loans
Rapid 10-key data entry
Accounting systems and software
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
Interests
Timeline
Retail Banker
National Bank Of Egypt
03.2017 - Current
Bachelor of Arts - Accounting And Business Administration
Mansoura University
09.2012 - 07.2015