Dynamic professional with extensive experience at Arab African International Bank, excelling in internal auditing and risk assessment. Proven track record in report writing and fostering teamwork, enhancing operational efficiency and compliance. Recognized for implementing effective internal controls, significantly reducing fraud risk while maintaining high ethical standards.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Consumer Banking Auditor
Arab African International Bank
04.2025 - Current
Analyzed data and findings to prepare reports detailing financial information.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Performed observations and evaluated supporting documents to supplement audit findings.
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Ensured the integrity of financial reporting by verifying the accuracy of accounting records and reconciliations.
Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
Prepared working papers, reports and supporting documentation for audit findings.
Operations Manager
Arab African International Bank
03.2023 - 03.2025
Enhanced customer satisfaction with prompt issue resolution and personalized service.
Developed and implemented strategies to deliver quality customer service.
Developed strong relationships with clients to foster loyalty and new business referrals.
Coached team members on best practices, enhancing their skill sets for career advancement opportunities within the company.
Conducted branch management and oversight of market area.
Managed daily operations, ensuring smooth and efficient branch functioning.
Maintained compliance with all regulations, policies, and procedures to minimize risk exposure for the organization.
Senior Head Teller
Arab African International Bank
05.2019 - 02.2023
Conducted regular training sessions for staff members to ensure up-to-date knowledge on industry changes and regulatory requirements.
Promoted a culture of teamwork among staff members, leading to improved morale and increased productivity levels.
Collaborated with management to devise strategies for improving overall branch performance and customer experience.
Streamlined cash handling processes for increased efficiency in daily operations.
Coached junior tellers on proper procedures, ensuring compliance with bank policies and regulations.
Improved branch security by conducting thorough audits of vaults, cash drawers, and negotiable items.
Enhanced customer satisfaction by effectively managing and resolving complex transactions and inquiries.
Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Junior Tax Accountant
Middle East for Consultations
01.2018 - 04.2019
Ensured compliance with tax deadlines through effective time management and prioritization of tasks.
Contributed to the success of team projects by sharing relevant knowledge, insights, and expertise in taxation matters.
Reviewed underlying data provided by other departments to ensure it was complete before incorporating into the calculation of taxable income.
Supported senior accountants in resolving complex tax issues, leading to improved client satisfaction.
Education
Bachelor of Accounting - Accounting And Finance - English Department
Ain Shams University
Cairo, Egypt
04.2001 -
Thanawiya Amma -
Saint Fatima Language School
Al `Abbasiyah, Egypt
04.2001 -
Skills
Report writing
Root-cause analysis
Internal auditing
Audit planning
Time management
Continuing education
Risk assessment
Ethical judgment
Ethical standards
Teamwork and collaboration
Reliability
Timeline
Consumer Banking Auditor
Arab African International Bank
04.2025 - Current
Operations Manager
Arab African International Bank
03.2023 - 03.2025
Senior Head Teller
Arab African International Bank
05.2019 - 02.2023
Junior Tax Accountant
Middle East for Consultations
01.2018 - 04.2019
Bachelor of Accounting - Accounting And Finance - English Department
Secondary English Teacher (KS2/KS3) at British International School of MadinatySecondary English Teacher (KS2/KS3) at British International School of Madinaty