Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mohamed Eldesouky

Accountant
Kafr Saad

Summary

Through my work at NBE, I knew that the accounting profession is one of the most difficult and not less than engineering or medicine in its importance. Also, dealing with the public is extremely difficult with regard to financial matters or even to answer their various questions. And doing double financial operations needs focus The most important thing I have learned is how to correct financial errors if they happen because the most important thing is not to do the work in the right way but rather how to correct the error and postpone matters to its normal course

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.

Overview

7
7
years of professional experience
17
17
years of post-secondary education
2
2
Languages

Work History

Banker A

National Bank of Egypt
05.2024 - Current
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Educated customers on use of banking website and mobile apps.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Enhanced customer experience by efficiently processing transactions and addressing inquiries.

Banker / Teller

National Bank Of Egypt
05.2021 - Current
  • Execution of cash transactions, withdrawing and depositing on customer accounts, and recording them after verifying the customer in charge of the operation, as well as verifying the withdrawal documents to achieve the desires of customers and meet the target.
  • Activate the bank's products by creating sales opportunities in order to achieve the highest return, and attract more customers.
  • Performing banking services on behalf of the Central Bank in carrying out government financing activities.
  • Buying and selling foreign currencies to customers.
  • Working on the e-finance system, the proceeds of the Ministry of Finance.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.

Accountant

B.TECH
01.2019 - 05.2021
  • Responsible for the branch’s main treasury, its balance, and VISA balance.
  • Responsible for completing and executing installment requests, and for reviewing the required documents from the customer.
  • Responsible for closing the journal at the end of each day, and making sure the treasury and installment accounts are balanced with their balances.
  • Responsible for preparing daily sales reports and monthly reports and submitting them to sales supervisors.
  • Responsible for customer service and assistance with any inquiry.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.

Education

Accounting and Business Managment

Damietta University
Damietta, Egypt
04.2001 - 07.2018

Skills

Experienced in effective problem-solving

Timeline

Banker A

National Bank of Egypt
05.2024 - Current

Banker / Teller

National Bank Of Egypt
05.2021 - Current

Accountant

B.TECH
01.2019 - 05.2021

Accounting and Business Managment

Damietta University
04.2001 - 07.2018

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Mohamed EldesoukyAccountant