Mohamed Elkirsh
Commercial Operations Manager
Alexandria
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
16
16
years of professional experience
23
23
years of post-secondary education
Work History
Commercial Operations Manager
Just Piece
Alexandria, Alexandria
01.2021 - Current
- Negotiated favorable contracts with key vendors, securing competitive pricing without sacrificing quality or service standards.
- Collaborated closely with cross-functional teams to drive continuous improvement initiatives across organization.
- Established metrics-driven performance evaluations, fostering culture of accountability within team.
- Increased customer satisfaction with consistent delivery of high-quality products and services.
- Increased sales by 251% in average per year.
- Developed strong relationships with suppliers, enabling better negotiation on pricing and terms.
- Improved commercial efficiency by streamlining operations and implementing cost-saving measures
- Optimized supply chain processes for enhanced performance and reduced lead times
Sales Manager
Just Piece
Alexandria, Alexandria
2 2020 - 01.2021
- Increased sales revenue by developing and implementing effective sales strategies.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Increased sales by 221%
- Led successful sales team by providing motivational coaching and performance-based incentives.
Sales Manager
ELkirsh For Import And Trade
Alexandria, Alexandria
1 2013 - 1 2020
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Sales Executive
ELkirsh For Import And Trade
Alexandria, Alexandria
1 2011 - 1 2013
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Coordinator
ELkirsh For Import And Trade
Alexandria, Alexandria
01.2009 - 01.2011
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Education
Bachelor of Commerce -
Faculty of Commerce Alexandria University-Economic Department
Alexandria, ALX 02.2009 - 01.2018
High School Diploma -
Victoria College
Alexandria, ALX 01.1995 - 01.2009
Skills
Business development and planning
Customer Service
Account Management
Good computer skills
Personable and confident face to face with clients
Sales processes
Pricing strategy
Business development and planning
Timeline
Commercial Operations Manager
Just Piece
01.2021 - Current
Bachelor of Commerce -
Faculty of Commerce Alexandria University-Economic Department
02.2009 - 01.2018
Sales Coordinator
ELkirsh For Import And Trade
01.2009 - 01.2011
High School Diploma -
Victoria College
01.1995 - 01.2009
Sales Manager
Just Piece
2 2020 - 01.2021
Sales Manager
ELkirsh For Import And Trade
1 2013 - 1 2020
Sales Executive
ELkirsh For Import And Trade
1 2011 - 1 2013