Mohamed El Mansy

• Participated in manual testing projects using Jira, and contributed to automation projects using Selenium WebDriver to streamline testing processes and enhance overall efficiency.
• Tools: Jira, Excel, Selenium WebDriver, TestNG.

Staff Development Software Trainer

• Communicated effectively with customers regarding their inquiries or complaints.
• Provided support to management in areas such as recruitment, training, and performance reviews.
• Assisted with the development and implementation of staff policies and procedures.
• Collaborated with staff teams to achieve work goals and adhere to deadlines.
• Provided technical support for office equipment, troubleshooting minor issues.
• Facilitated training sessions for new employees on the school's system, policies, and procedures.
• Provided training for software applications to groups of up to 20 people.
• Assess training needs through surveys, interviews with employees, or focus groups.
• Designed instructional materials such as tutorials, study guides, and handouts.

Project Coordinator and Management of VR School Orientation Project.

The project was to create a blue ocean marketing point to reach high efficiency, quality, and revenue.

• Coordinated with department leads to identify and outline solutions to client-specified challenges.
• Created project status presentations for delivery to customers or project personnel.
• Developed and implemented project plans, established timelines, tracked progress, and ensured deadlines were met.
• Allocated resources and materials to respective departments to accommodate needs.
• Analyze data related to projects in order to identify areas for improvement or optimization opportunities.
• Collaborated with senior leadership on strategic planning initiatives related to future projects.

• Dedicated Secondary School Teacher with 1 year of experience fostering a positive learning environment for students
• Skilled in curriculum design and development, assessment design, and classroom management
• Tools: IVY LMS, AI

• Completed day-to-day duties accurately and efficiently.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Developed leadership and teamwork skills.

• Delivered structured English-language training to students.
• Led peer engagement initiatives through structured activities.
• Evaluated and documented student learning and growth.

• Improved customer service and sales communication skills.