MOHAMED ELSAYED

• With over two decades of experience in retail and payroll banking, I currently lead payroll acquisition at Banque Misr.
• Focusing on enhancing product development and user experience. My mission is to align innovative payroll solutions with organizational goals.
• Empowering teams to deliver exceptional results. I am motivated by the opportunity to drive customer-centric strategies that contribute to the growth and success of Banque Misr.
  
  At Banque Misr, I oversee a team of regional managers to streamline payroll acquisition processes and elevate operational efficiency.
• My expertise in payroll product development enables me to deliver tailored solutions that meet diverse client needs. By combining strategic leadership with a deep understanding of payroll operations, I contribute to advancing the bank's market position and fostering long-term client relationships.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.

• Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
• Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
• Reviewed time records for [Number] employees to verify accuracy of information.
• Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
• Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
• Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
• Mentored junior team members, helping them develop the skills necessary for career advancement within the payroll field.
• Calculated deductions and processed payroll for employees.

• Conducted regular performance reviews for team members to identify areas of improvement and provide constructive feedback.
• Reduced payroll errors by implementing thorough audits and process improvements.
• Maintained strong relationships with external vendors responsible for crucial elements of payroll processing, such as tax filing services or benefits administration providers.
• Developed comprehensive policies and procedures to maintain compliance with federal, state, and local tax laws.
• Enhanced team efficiency by providing training on new software tools and payroll regulations.
• Provided expertise and guidance on payroll-related matters during organizational changes to ensure smooth transitions and minimize disruption of employee payments.

Establish the Payroll Department 5/2008 in Banque Misr with both governmental and private sector.

Coordinate with the Ministry of Finance to deal with ministries to contract and process it.

• Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
• Identified potential areas for improvement within the sales process through data analysis and feedback from clients.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Collaborated with team members to exceed sales targets and achieve company goals.