Mohamed Emad Abdlemoniem Zaki
Master Data Management Section Head
Cairo
Summary
Ambitious achiever with a proven track record at GB Corporate, enhancing data governance and security through master data management and fostering cross-functional collaboration. Achieved an improvement in data quality, demonstrating exceptional skills in data security management and customer satisfaction. Expert in translating complex data challenges into actionable solutions, ensuring regulatory compliance and business growth.
Overview
6
6
years of professional experience
Work History
Data Governance and Security
GB Corporate
01.2021 - Current
- Design a Data governance frame work for GB Corporate based on study of the business structure and data usage to protect the needs of data stakeholders.
- Building data assists , data entities, Metadata , Business definitions & glossaries on data catalog for the data owners use.
- Manipulating and modeling data to check the data quality aspects and for identifying the primary keys inside each object.
- Building Taxonomy layers on each user profile consolidating with cross-functional teams to define and document data security requirements and objectives.
- Identifying the Data classifications and sensitivity matrix Benchmark to monitor and control the risk across the business users.
Document and Content Management Section Head
GB Corporate
01.2021 - Current
- Successfully implemented Enterprise content and record management that achieving the organization goals in saved the unstructured data in separate database using OCR tool for any legal , taxation, or business request with high and speed retrieving performance.
- Improve the data quality by 30% and ensuring a robust document control system will enable a central secure repository of documentation across all business units in Egypt or regional, in addition, to ensuring regulatory compliance and opportunity for identifying and implementing risk mitigation.
- Conducted thorough analyses of operational data to identify areas for improvement and recommend actionable solutions.
- Eliminated the paper usage and proposed a system solutions to reduce the unnecessary manual operations.
Customer Relationship Officer
Arab Bank
11.2018 - 01.2021
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Analyzing the branch CASA for extracting the available customer willing to use the bank products.
- Managed high-profile accounts"42,000", ensuring consistent delivery of exceptional service for continued business growth.
- Enhanced cross-selling opportunities by understanding customer needs and recommending relevant products or services.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Bachelor of Accountancy - Accounting And Business Management
Cairo University
Cairo, Egypt 04.2001 -
Skills
- Master Data Management
- Business Driven
- Data Classification and Ownership
- Cross-Functional Collaboration
- Data Governance Compliance
- Data Auditing
- Data Lifecycle Management
- Data Security Management
- Data Monitoring and controlling
- Customer experience enhancement
- Customer Satisfaction
Accomplishments
Received a Reward as the Top (CRO) and ranked first employee in district selling credit cards and loans in corona pandemic "Arab Bank"
Languages
Arabic
Native language
English
Advanced
C1
Interests
Padel Player , Football Player
Timeline
Data Governance and Security
GB Corporate
01.2021 - Current
Document and Content Management Section Head
GB Corporate
01.2021 - Current
Customer Relationship Officer
Arab Bank
11.2018 - 01.2021
Bachelor of Accountancy - Accounting And Business Management
Cairo University
04.2001 -
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