Mohamed Essam
Banker
Alexandria,C
Summary
I am a self-motivated, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. With a creative, adaptable nature and an eye for detail I aim to pursue my passion for Banking in a team where I can work collaboratively.
Overview
11
11
years of professional experience
5
5
Certifications
Work History
Customer Service Officer/Personal Banker
Banque Du Caire
10.2019 - Current
- Responsible for building reports and relations with the customers to achieve loans and liabilities including new to bank & new accounts for corporate
- Met and exceeded sales goals in opening new accounts, loan volume, credit products, and deposit goals
- Provided extensive training to new employees on banking procedures, protocols and sales techniques
- Excellent overall grade during my banking career within the bank
- Interacting with customers in providing a number of services ranging from important advises about their accounts, problem resolutions and solving issues
Customer Service Agent
Vodafone UK (VSSE)
01.2017 - 01.2018
- Receiving international calls from UK customers to solve their queries about billing issues
- As for cross-selling the company products
- Floor walker: Deputy Manager
Sales Representative
Alex Book Center
01.2014 - 01.2016
- New books representative for instructing new curriculum to teachers and parents describing new syllabuses for international schools such as (Oxford and McMillan)
Education
Faculty of Commerce - Major of Accounting
Sidi Gaber Language school
Alexandria 10.2013 - 10 2017
Skills
Critical thinking
Certification
Allianz Certificate of Achievement, 2022 - Present, Allianz Company, Awarded for high productivity in Bancassurance.
Personal Information
ID Number: 07663b10b
Training
- Credit Agricole Trainee, 10/01/15 - 11/30/15, Customer Service
- Credit Agricole Trainee, 01/01/14, Treasury
- Egyptian Steel Trainee, 10/01/16 - 12/31/16, Finance
Timeline
Customer Service Officer/Personal Banker
Banque Du Caire
10.2019 - Current
Customer Service Agent
Vodafone UK (VSSE)
01.2017 - 01.2018
Sales Representative
Alex Book Center
01.2014 - 01.2016
Faculty of Commerce - Major of Accounting
Sidi Gaber Language school
10.2013 - 10 2017
Allianz Certificate of Achievement, 2022 - Present, Allianz Company, Awarded for high productivity in Bancassurance.
AML (Anti Money Laundry) Certificate, 2021 - Present
Team Work Concepts
Customer Service for beginners
The Art of Selling
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