Mohamed Fahim
Abu Dhabi
Summary
Professional Sales Executive with 5 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
7
7
years of professional experience
Work History
Sales Executive (B2B)
Al Nahda Al Masria Foodstuff
Abu Dhabi, UAE
01.2024 - Current
- Identify and pursue new business opportunities by researching and reaching out to potential clients
- Develop and maintain strong relationships with existing clients, delivering exceptional customer service to ensure repeat business and referrals
- Meet and exceed sales targets through effective sales strategies and techniques
- Successfully managed B2B export sales operations across GCC markets including UAE, Saudi Arabia, Oman, Kuwait, and Bahrain.
Developed and maintained strong relationships with distributors, wholesalers, and key importers in target regions.
Identified and penetrated new international markets, resulting in a significant increase in export revenues.
Coordinated end-to-end export documentation and logistics with internal teams to ensure timely and compliant delivery.
Negotiated pricing, payment terms, and contracts with overseas clients to achieve company margin and volume goals.
Participated in regional trade exhibitions and virtual B2B meetings to generate leads and build brand awareness.
Provided market intelligence and competitive analysis to adapt pricing and product strategies in different countries.
- Understand clients' needs and tailor proposals and presentations accordingly
- Negotiate contracts and pricing to achieve mutually beneficial agreements
- Stay current with industry trends, competitor activity, and market conditions to inform strategic sales and marketing decisions
- Collaborate with internal teams (marketing, product, operations) to ensure smooth implementation of sales strategies
- Maintain accurate records of all sales activities, including client interactions and signed contracts
- Attend industry events and conferences to network and uncover new business opportunities
Online Sales Representative (FMCG)
Al Nahda Al Masria Foodstuff
Abu Dhabi, UAE
03.2022 - 12.2023
- Ensure the online store is always up-to-date with accurate product information and pricing
- Manage customer inquiries, providing product information and resolving any issues promptly
- Identify and engage potential customers through various online platforms
- Develop and maintain a knowledge base of the evolving products and services
- Developed comprehensive sales reports showcasing annual growth trends based on real-time data analysis
- Managed over 70 customer calls daily, providing price information, handling financial transactions, and offering personalized guidance on product selection and delivery timelines, resulting in a 10% increase in sales
- Produced weekly summaries of customer interactions totaling over 300 calls, identifying key areas for improvement and implementing changes that directly contributed to measurable increases in conversion rates among leads
Marketing Executive
Al Nahda Al Masria Foodstuff
Abu Dhabi, UAE
04.2021 - 02.2022
- Defined key audience personas for marketing initiatives, resulting in a 40% increase in lead generation
- Crafted and implemented tailored marketing plans addressing diverse client needs, leading to a 25% increase in engagement rates
- Executed a customer feedback initiative that gathered over 300 responses in two months, leading to product adjustments and improved satisfaction ratings
Accountant
Al Nahda Al Masria Foodstuff
Abu Dhabi, UAE
03.2019 - 03.2021
- Reduced discrepancies in financial data by conducting thorough analysis.
- Compiled annual fiscal reports, contributed towards transparency in financial dealings.
- Prepared monthly financial reports to facilitate strategic decision making.
- Managed cash flow effectively to ensure smooth business operations.
- Enhanced efficiency of accounting procedures with implementation of new software tools.
- Coordinated with external auditors during annual audits for seamless cooperation.
- Handled payroll duties, guaranteed timely disbursement of wages to employees.
Education
Bachelor of Commerce - Accounting
Damnhour University
Damnhour, Egypt08.2015
Skills
- B2B & B2C Sales
- Lead Generation
- Deal Closing
- Online Sales & E-commerce Operations
- Customer Relationship Management (CRM)
- FMCG Product Promotion & Merchandising
- Sales Reporting & Performance Analysis
- Cold Calling
- Prospecting
- Digital Communication
- Client Support
- Microsoft Office
- Financial Reporting
- Account Reconciliation
- Video Editing
- Content Creation
- Social Media Advertising
- Meta Ads
- Customer Service
UAE driving license
Owns a personal car and holds a valid UAE driving license
Personal Information
- Driving License:
- Nationality: Egyptian
- Date of Birth: 01/01/1992
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Sales Executive (B2B)
Al Nahda Al Masria Foodstuff
01.2024 - Current
Online Sales Representative (FMCG)
Al Nahda Al Masria Foodstuff
03.2022 - 12.2023
Marketing Executive
Al Nahda Al Masria Foodstuff
04.2021 - 02.2022
Accountant
Al Nahda Al Masria Foodstuff
03.2019 - 03.2021
Bachelor of Commerce - Accounting
Damnhour University